Cycle Count Supervisor

1 week ago

Concord, Canada NA Freight Forwarding Inc Full time

Job Title: Cycle Count Supervisor

Location: Concord, Ontario

Terms: Permanent Full-Time

Salary: Competitive, based on experience

Reports To: Inventory Manager

Working Hours: 11:00am to 7:30pm (travel within the GTA required)

About Us:

North American Freight Forwarding is a Canadian based company specializing in logistics services with specific strength in warehousing and distribution, LTL consolidations, expedites, full truckloads and specialized equipment service to and from Canada, United States and Mexico. As a professional international freight forwarder, we provide overseas import and export ocean and air freight services all over the world.

We seek out driven, talented individuals to join our team to meet and exceed our clients' needs. We offer a rewarding career and brand that our employees are proud to represent.


Job Purpose:

Responsible for the development and implementation of scheduled and demand cycle counts in the warehouses, auditing of various documents, transactions and procedures as they relate to the inventory department. Also responsible for developing and producing management reports indicating results of cycle counts and other audit procedures.


Duties & Responsibilities:

  • Supervise direct reports who perform daily cycle counts and reconciliation of cycle counts.
  • Prepare schedule of cycle counts to be performed. Audit of inventory records accuracy through scheduled and on demand cycle counts, including review of current cycle count system and development of any changes required to that system.
  • Report cycle count and other audit findings to Management through monthly reporting.
  • Communicate with management related to cycle count differences, internal control problems, and inventory control issues found during cycle counts or audits.
  • Reconcile warehouse inventory monthly.
  • Ensures inventory scrapping and write-off procedures are followed.
  • Responsible for reviewing, testing and implementing cycle count modules.
  • Research inventory discrepancies and submit accurate inventory and bin location reports.
  • Assist in determining root causes on inventory discrepancies and help implement corrective actions to eliminate repetitive errors.
  • Use wireless RF scanning equipment to ensure accuracy of inventory
  • Responsible for answering stakeholders in a timely manner.
  • Assist in updating dims and weights for all materials in database.
  • Always follow all safety rules and regulations.
  • Must be able to follow procedures, best practices and report unsafe and unprofessional behavior
  • Be able to carefully and safely drive material handling equipment and other warehouse equipment.

Mindset & Personality:

  • Safety Conscious
  • Works well under pressure and in a fast-paced environment
  • Adaptable
  • Able to work independently and part of a team
  • Attention to detail
  • Coaching/mentoring team members within the department
  • Proactive and seeks continuous improvement opportunities

Professional & Educational Background:

  • Post-Secondary Education, preferably in Logistics or similar field
  • Minimum 5+ years inventory cycle count/inventory control experience in a 3PL environment
  • Minimum 5+ years supervisory experience
  • Thorough understanding of cycle count procedures and inventory control principles
  • Working knowledge of inventory programs and MS Office
  • Experience working with RF Scanners
  • 2+ years' experience operating Forklifts with a valid license
  • Knowledge of the Freight Forwarding industry considered an asset
  • Exposure to ISO procedures considered an asset

Skills & Ability:

  • Analytical: Solid understanding of mathematic basics with the ability to problem-solve
  • Accuracy: Strong attention to detail and ensuring accurate work
  • Communication: Has good listening skills and communicates effectively in both written and verbal formats
  • Customer Service: Focused on providing an exceptional experience for our customers
  • Leadership: Proven abilities in providing guidance and support to ensure performance measures are consistently being achieved
  • Organization: Strong organization skills to plan effectively as well as handling changing priorities
  • Problem Solving: Demonstrated abilities in critical thinking and problem-solving in a fast-paced environment
  • Technical: Highly proficient using inventory software's and warehouse management systems

North American Freight Forwarding Inc. offers great employee perks including:

  • Competitive compensation
  • Extended health benefits
  • Dental care
  • Vision care
  • Employee Assistance Program
  • Life insurance
  • RRSP program
  • Casual work environment
  • Engaging social activities and events throughout the year

Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any particular accessibility needs and the organization will work with the employee to address them.


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