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Technical Support Engineer

3 months ago


Canada TIU Consulting Full time

Hello Professionals, We are looking for Technical Support Engineer with the following skill sets.


Role : Technical Support Engineer

Location : Mexico (REMOTE)


  • Experience writing and debugging TypeScript code. Knowledge of React or Ruby is a plus.
  • Experience with SQL, especially PostgreSQL. Able to query data and understand complex relationships between different business entities.
  • Technical Support experience providing end-user support on complex, feature rich B2B SaaS platforms
  • Experience in API troubleshooting.
  • Experience with advanced troubleshooting, critical thinking, and problem-solving.
  • Demonstrated success collaborating with other teams to resolve issues, including Engineering and Customer Success