Assistant General Manager

Job Description Employer Legal Name: Lulu Bar Inc. Employer Operating Name: Lulu Bar Business Address: 510 17 Ave SW, Calgary, AB T2S 0B1 Job Title: Assistant General Manager NOC: 60030 – Restaurant and Food Service Managers Job Duties Assist the General Manager in executing operational strategy. Ensure that all team members are trained to anticipate guests’ needs and all are made to feel welcome by delivering responsive, friendly, and courteous service. Assist the General Manager to achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with policies and procedures. Review financial statements and prepare financial reports as required by Concorde Head Office, undertaking actions to ensure all financial reporting and operations are compliant with applicable regulatory requirements and legislation. Assist the General Manager with preparation for monthly cross-venue GP meeting. Stay on top of all learning, development, and training being administered by Head Office departments and ensure all necessary team members attend. Ensure active venue participation in the company Health & Safety Program and ensure at least one salary and one hourly employee represent the venue on the cross-venue Health & Safety Committee. Make recruitment, hiring, onboarding, succession planning and termination decisions in compliance with the Alberta Human Rights Act and internal company policies. Time management and effective management scheduling; fill in where needed to ensure the highest guest service standards and efficient operations but understand that this position is not full-time floor manager plus administrative responsibilities. Continually strive to develop staff in all areas of managerial and professional development through ongoing training programs and regular performance feedback. Ensure all required paperwork, including forms, reports and schedules is prepared and submitted in an organized and timely manner. Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance schedules. Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures. Schedule hourly labour as required using anticipated business activity while ensuring that all positions are staffed as needed and labor cost objectives are met. Be knowledgeable of HR policies regarding employees and administer prompt, fair and consistent performance management for all violations of company policies, rules, and procedures. Fully understand and comply with all federal, provincial, and municipal regulations that pertain to Occupational Health and Safety, Employment Standards and Human Rights requirements Work with the Business Development, Events, and Marketing teams to develop, plan, and carry out restaurant marketing, entertainment bookings, advertising and promotional activities and campaigns. Execute ad-hoc administrative and operational duties are required. Number of Positions (if more than one): 1 Terms of Employment: Full-time, permanent, 40 hours per week expected Wage/Salary: $74,880 per year/$36.00 per hour Benefits Paid sick and personal leave Professional development opportunities and financial support for the same Duty meals Comprehensive extended health and dental benefits package Eligible to participate in company RRSP program Cellphone allowance 25% company-wide food & beverage discount and access to frequent local business discounts/specials Location of Work: Calgary, Alberta Education Required Completion of secondary school preferred, with post-secondary related to hospitality or food and beverage management an asset but not required. Alberta ProServe Certification or equivalent alcohol service certification required. English writing skills and grammatical proficiency required. Work Experience A minimum of 3+ years management or supervisory experience with demonstrated success in a comparable role for an establishment of similar guest capacity, staff number, and affected by seasonality. 5+ total years of hospitality experience is strongly preferred. Points of Contact Recruitment email – Main phone number: Apply Online: -47bb-479f-b7bd-c7e5c8b1a206/OpportunityDetail?opportunityId=b7ae9e6c- f-9ae1-ecff73252b70 Legal Status to Work Requirement: Only apply to this job if: You are a Canadian Citizen; You are a Permanent Resident of Canada; or You are a Temporary Resident of Canada with valid legal status to work. If you are not authorized to work in Canada as outlined above, do not apply. The employer will not respond to your application. #J-18808-Ljbffr