Catering Sales Manager

4 hours ago

Ottawa, Canada Concord Hospitality Enterprises Full time

Description Concord Hospitality is seeking a proactive and results-driven Catering & Sales Manager to lead social and corporate catering events, including guest room bookings. This role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule, including weekends is required. Key Responsibilities Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs Collaborate with hotel departments to ensure flawless event execution and guest satisfaction Generate new business through solicitation, networking, and follow-up with past clients Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records Lead pre-event, on-site, and post-event communications to ensure service excellence Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods Conduct site tours for prospective clients and facilitate client meetings as needed Train, delegate, and guide staff to ensure smooth operation of events and service standards Qualifications Minimum 2 years’ experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience) Strong communication, negotiation, and organizational skills Ability to work a flexible schedule and thrive in a fast-paced environment Guest-focused with attention to detail and a commitment to delivering outstanding service Benefits Medical, dental, vision, life, and disability insurance Discounted hotel stays Training, development, and career advancement opportunities Eligibility for a performance-based bonus upon attainment of objectives Our culture is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun . At Concord, we value and support our associates, offering opportunities for growth while fostering a fun and engaging workplace. Inspire greatness in your team Encourage and support team members to reach their full potential Create a work environment that is a Great Place to Work for ALL Lead with integrity, transparency, respect, and professionalism Care for your team, and their families We are Concord We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.” Artificial Intelligence (AI) is not used to screen, assess and select applicants. Salary & Compensation Salary Range: $52,000 to $65,000 CAD per year. Source: Concord Hospitality #J-18808-Ljbffr

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