Strategic Customer Success Manager, EMEA
4 weeks ago
Strategic Customer Success Manager, EMEA - REMOTE This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Customer Success Manager, EMEA. In this role, you will have the opportunity to drive product adoption, enhance customer health, and ensure long-term value for our partner's most complex and largest enterprise customers. Your expertise will shape the support for a diverse clientele, ranging from rapidly growing teams to established public companies. This position requires a strong understanding of a highly configurable product, providing insight into how customers can effectively integrate these solutions into their hiring processes. Accountabilities Partner with upmarket customers to drive product adoption and retention. Manage a strategic portfolio of approximately 20 enterprise customers with significant ARR. Foster multi-threaded relationships and proactively monitor customer health. Collaborate with Sales, Product, Support, and Operations teams to align stakeholder communication. Tailor configurations and create training to meet specific customer needs for successful outcomes. Anticipate risks and support customers through evolving workflows. Requirements Minimum of five years of customer success experience in B2B SaaS. Proven ability to manage strategic customer accounts exceeding $2m in ARR. Experience working with complex, configurable products. Strong communication skills to convey complex concepts simply. Detail-oriented with a focus on timely follow-ups and CRM updates. Curiosity to explore product details and adaptability to customer needs. Benefits Emphasis on high-quality work with a focus on thoroughness. 10-year exercise window for stock options, allowing flexibility. Unlimited Paid Time Off (PTO) policy. Fully paid family leave for twelve weeks within the US. Generous budget for equipment, software, and office furniture. $100/month education budget, with support for additional professional development. Seniority level Mid-Senior level Employment type Full-time Job function Other Industries Internet Marketplace Platforms #J-18808-Ljbffr
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Strategic Customer Success Manager, EMEA
4 weeks ago
, , Canada Jobgether Full timeThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Customer Success Manager, EMEA. In this role, you will have the opportunity to drive product adoption, enhance customer health, and ensure long-term value for our partner's most complex and largest enterprise customers. Your expertise will shape the...
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Strategic Customer Success Manager, EMEA
3 weeks ago
Canada Creek Medium Full timeThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Customer Success Manager, EMEA. In this role, you will have the opportunity to drive product adoption, enhance customer health, and ensure long-term value for our partner's most complex and largest enterprise customers. Your expertise will shape the...
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Strategic Customer Success Manager, EMEA
4 weeks ago
Canada Creek Medium Full timeThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Customer Success Manager, EMEA. In this role, you will have the opportunity to drive product adoption, enhance customer health, and ensure long-term value for our partner's most complex and largest enterprise customers. Your expertise will shape the...
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Strategic CSM, EMEA: Enterprise Adoption
4 weeks ago
, , Canada Jobgether Full timeA leading tech recruitment platform is seeking a Strategic Customer Success Manager for their EMEA region. You will drive product adoption and ensure long-term value for enterprise customers. Responsibilities include managing a portfolio of strategic accounts exceeding $2 million in ARR, fostering relationships, and collaborating with internal teams. Ideal...
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Remote EMEA Partner Growth Manager
2 weeks ago
, , Canada Orchestry Full timeA remote-first SaaS company is seeking a tech-savvy Partner Manager for the EMEA region. This role involves managing partnerships, driving revenue growth, and collaborating with strategic partners. Ideal candidates will have 3–5 years of experience in partner management or business development, particularly in the Microsoft ecosystem. The role offers a...
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Strategic Customer Success Manager
5 days ago
, , Canada Apply Digital Full timeAbout Apply Digital Apply Digital is a global digital transformation partner for change agents. Leveraging expertise that spans Business Transformation Strategy, Product Design & Development, Commerce, Platform Engineering, Data Intelligence, Marketing Services, and Change Management, we enable our clients to modernize their organizations and deliver...
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Strategic SaaS Customer Success Manager
2 weeks ago
, , Canada Cin7 Full timeA software solutions company in Canada is seeking a Customer Success Manager to drive strategic value for clients. The ideal candidate will have at least 5 years in a customer-facing role within SaaS, with proven skills in client retention and account management. Responsibilities include managing a high-volume book of business, conducting customer calls, and...
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Strategic Customer Success Manager
4 days ago
, , Canada Apply Digital Full timeABOUT APPLY DIGITAL Apply Digital is a global digital transformation partner for change agents. Leveraging expertise that spans Business Transformation Strategy, Product Design & Development, Commerce, Platform Engineering, Data Intelligence, Marketing Services, Change Management, and beyond, we enable our clients to modernize their organizations and deliver...
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Customer Success Manager
3 weeks ago
, , Canada Panoptyc Full timeLocation : Remote Team : Customer Success About Panoptyc At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're...
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, , Canada 1Password Full timePrincipal Customer Success Manager, Strategic Accounts Join to apply for the Principal Customer Success Manager, Strategic Accounts role at 1Password About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is...
