Verafin - Sr. Analyst - Technical Analysis (Customer Data Quality)
4 weeks ago
We’re looking for a Senior Analyst to join our 3rd line case team reporting to the Director of Software Development. In this role, you will ensure we have the most effective processes in place to deliver an exceptional customer experience while continuously establishing a smooth case management/flow. You’ll fit right in if you’re collaborative, love working with other teams across the business, and get energy from tackling challenges that make an impact on a global scale. What You’ll Do Working with the team to manage and responding to cases, while ensuring customer needs are being met Ensuring Service Level Agreements (SLA) are met Conducting increased in-depth investigations to resolve cases for technical work including development work Confirming both the software and code changes are getting actioned in timely manner Mentoring junior colleagues in specialized knowledge and actively provide feedback to internal key stakeholders What You’ll Bring Confident, articulate, and professional communication abilities Previous experience in Data Integration/and or Development would be considered an asset Understanding the life cycle of cases including customer impact and facilitate the direction and priority of customer cases. Strong ability to analyze and troubleshoot issues Skilled in working cross-functionally to adapt to quickly changing priorities Nice to Have Experience using Salesforce Reports and dashboards would be considered an asset Come as You Are Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Benefits & Rewards We offer a competitive, well-rounded rewards package that supports you and your family — inside and outside of work. This role will close on Friday, November 7th at 11:59pm NST. This position can be located in St. John’s or Toronto, and offers the opportunity for a hybrid work environment (3 days a week in office), providing flexibility and accessibility for qualified candidates. #J-18808-Ljbffr
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San Juan De Terranova, Canada Nasdaq Full timeWe’re looking for a Senior Analyst to join our 3rd line case team reporting to the Director of Software Development. In this role, you will ensure we have the most effective processes in place to deliver an exceptional customer experience while continuously establishing a smooth case management/flow. You’ll fit right in if you’re collaborative, love...
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San Juan de Terranova, Canada Nasdaq Full timeWe’re looking for a Senior Analyst to join our 3rd line case team reporting to the Director of Software Development. In this role, you will ensure we have the most effective processes in place to deliver an exceptional customer experience while continuously establishing a smooth case management/flow. You’ll fit right in if you’re collaborative, love...
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San Juan de Terranova, Canada Nasdaq Full timeVerafin – Services Technical Sales Specialist Nasdaq, St. John’s, Newfoundland and Labrador, Canada As a Services Technical Sales Specialist reporting to the Senior Director of Services Sales, you’ll play a critical role in leading customers through the entire Services sales process with finesse and flair. You’ll craft winning strategies, dive into...
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San Juan de Terranova, Canada Nasdaq Full timeVerafin – Services Technical Sales Specialist Nasdaq, St. John’s, Newfoundland and Labrador, Canada As a Services Technical Sales Specialist reporting to the Senior Director of Services Sales , you’ll play a critical role in leading customers through the entire Services sales process with finesse and flair. You’ll craft winning strategies, dive into...
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Verafin - Customer Success Manager
3 weeks ago
San Juan de Terranova, Canada Nasdaq Full timeThe Role Are you ready to be part of a dynamic and innovative company that's revolutionizing Financial Crime Management? At Nasdaq Verafin, we're not just industry leaders; we're trailblazers in providing cutting-edge, cloud-based solutions for financial institutions. We’re creating the world’s most effective financial crime fighting network! We're...
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Verafin - Customer Success Manager
3 weeks ago
San Juan de Terranova, Canada Nasdaq Full timeThe Role Are you ready to be part of a dynamic and innovative company that's revolutionizing Financial Crime Management? At Nasdaq Verafin, we're not just industry leaders; we're trailblazers in providing cutting-edge, cloud-based solutions for financial institutions. We’re creating the world’s most effective financial crime fighting network! We're...
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Verafin - Customer Success Manager
3 weeks ago
San Juan De Terranova, Canada Nasdaq Full timeThe Role Are you ready to be part of a dynamic and innovative company that's revolutionizing Financial Crime Management? At Nasdaq Verafin, we're not just industry leaders; we're trailblazers in providing cutting-edge, cloud-based solutions for financial institutions. We’re creating the world’s most effective financial crime fighting network! We're...
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Verafin - Customer Success Manager
4 weeks ago
San Juan De Terranova, Canada Nasdaq Full timeNasdaq St John's, Newfoundland and Labrador, Canada The Role Are you ready to be part of a dynamic and innovative company that's revolutionizing Financial Crime Management? At Nasdaq Verafin, we're not just industry leaders; we're trailblazers in providing cutting‑edge, cloud‑based solutions for financial institutions. We’re creating the world’s most...
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Verafin - Customer Success Manager
4 weeks ago
San Juan de Terranova, Canada Nasdaq Full timeNasdaq St John's, Newfoundland and Labrador, Canada The Role Are you ready to be part of a dynamic and innovative company that's revolutionizing Financial Crime Management? At Nasdaq Verafin, we're not just industry leaders; we're trailblazers in providing cutting‑edge, cloud‑based solutions for financial institutions. We’re creating the world’s most...
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Verafin – Sales Operations Lead
1 week ago
San Juan De Terranova, Canada Nasdaq Full timeNasdaq St John’s, Newfoundland and Labrador, Canada Verafin – Sales Operations Lead As a Sales Operations Lead at Verafin, reporting to the VP of Sales, you’ll be a strategic force behind our growth in the Anti‑Financial Crime and SaaS space. A "hands‑on" Sales Operations Lead manages and optimizes sales processes, tools, and strategy while...
