Installation Coordinator

3 days ago

Dartmouth, Canada Ritchie's Flooring Warehouse Full time

Ritchie’s Flooring is seeking a detail-oriented and proactive Installation Coordinator/Dispatcher to join our team. This position plays a vital role in ensuring seamless coordination between our sales team, installers, clients, and warehouse staff to guarantee timely and efficient flooring installations. The ideal candidate will be responsible for scheduling, managing workflows, and maintaining positive relationships with subcontracted installers and staff installers, while overseeing data management and operational efficiency.


Key Responsibilities:


Scheduling & Coordination:

  • Process, print, and organize incoming orders from sales, maintaining a comprehensive paper trail for each project and collecting any missing information.
  • Coordinate installation dates with installers, sales teams, and clients, ensuring smooth project execution.
  • Revise and adjust installation schedules as required.
  • Assign installations to installers based on Project Managers requests and manage installer resources, ensuring availability for specialty or high-profile installations
  • Collaborate with warehouse staff regarding product availability, transfers, and deliveries to ensure timely installations.
  • Provide weekly analysis to the sales team regarding lead times and workload to ensure efficient scheduling.


Relationship Management:

  • Follow up with installers to gather client feedback, address return trips, and resolve scheduling issues.
  • Document client feedback and communicate it to the relevant parties for follow-up.
  • Keep track of client histories, preferences, and past experiences to ensure smooth future interactions.
  • Prioritize incoming requests and communications from clients.


Data Entry & Technology Management:

  • Input and compile data related to assigned installs, keeping work orders up to date with changes in dates and details.
  • Use software tools to streamline dispatch operations and improve efficiency.
  • Provide guidance to installers on the use of software tools and electronic devices for their tasks.


General Operations – Installations:

  • Assist the invoicing department in reconciling discrepancies with installer invoices.
  • Act as a central communication hub between sales, installers, project managers, and the warehouse to ensure all parties are aligned.
  • Support the installation manager with onboarding new installers, distributing and collecting necessary paperwork.
  • Resolve back-end issues related to job costing.
  • Monitor daily operations and escalate potential issues to management in a timely manner.
  • Contribute to the development and improvement of processes and procedures related to installation operations.


Qualifications:

  • Experience in a dispatch or coordination role.
  • Strong organizational skills and attention to detail with the ability to handle multiple tasks simultaneously.
  • Excellent communication and relationship management skills.
  • Ability to manage time effectively and prioritize tasks to meet deadlines.
  • Proficient in data entry, with experience using software tools to manage workflows and installations.
  • Strong knowledge of scheduling and resource management best practices.
  • Ability to adapt and learn new technologies quickly.

  • Installation Coordinator

    3 days ago

    Dartmouth, Canada Ritchie's Flooring Warehouse Full time

    Ritchie’s Flooring is seeking a detail-oriented and proactive Installation Coordinator/Dispatcher to join our team. This position plays a vital role in ensuring seamless coordination between our sales team, installers, clients, and warehouse staff to guarantee timely and efficient flooring installations. The ideal candidate will be responsible for...

  • Installation Coordinator

    3 days ago

    Dartmouth, Canada Ritchie's Flooring Warehouse Full time

    Ritchie’s Flooring is seeking a detail-oriented and proactive Installation Coordinator/Dispatcher to join our team. This position plays a vital role in ensuring seamless coordination between our sales team, installers, clients, and warehouse staff to guarantee timely and efficient flooring installations. The ideal candidate will be responsible for...

  • Field Operations Manager

    4 months ago

    Dartmouth, Canada CAPITAL INSTALLATION LIMITED Full time

    Capital Installation Ltd. is a locally owned and operated flooring installation company serving customers with high-quality installations and exceptional service. As we continue to grow, we are looking for a **full-time Field Operations Manager **to join our team. **Position Overview**: As a **Field Operations Manager **at Capital Installation, you will be...

  • Installation Coordinator

    3 days ago

    Dartmouth, Nova Scotia, B0N, Hants, Canada Ritchie's Flooring Warehouse Full time

    Ritchie’s Flooring is seeking a detail-oriented and proactive Installation Coordinator/Dispatcher to join our team. This position plays a vital role in ensuring seamless coordination between our sales team, installers, clients, and warehouse staff to guarantee timely and efficient flooring installations. The ideal candidate will be responsible for...

  • Lead Installer

    7 months ago

    Dartmouth, Canada Office Interiors Full time

    Office Interiors is a Maritime-based company that operates on a clear set of values showing our commitment to our People, our Customers, our Environment, our Communities, Results and Integrity. - As our Lead Installer, you would share **Office Interiors’ vision to “Inspire People to Love the Way They Work,” and mission “to Help Customers Create...

  • Installation/service Coordinator

    7 months ago

    Dartmouth, Canada Johnson Controls Full time

    WD30176784 **Be part of the future!** **Let's Build a better Tomorrow Together!** We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are...

  • Furniture Installer

    4 months ago

    Dartmouth, Canada Office Interiors Full time

    Office Interiors is a Maritime-based company that operates on a clear set of values showing our commitment to our People, our Customers, our Environment, our Communities, Results and Integrity. - As our Installer, you would share O**ffice Interiors’ vision to “Inspire People to Love the Way They Work,” and mission “to Help Customers Create Productive...

  • Furniture Installer

    7 months ago

    Dartmouth, Canada Office Interiors Full time

    Office Interiors is a Maritime-based company that operates on a clear set of values showing our commitment to our People, our Customers, our Environment, our Communities, Results and Integrity. - As our Installer, you would share O**ffice Interiors’ vision to “Inspire People to Love the Way They Work,” and mission “to Help Customers Create Productive...

  • Sign Installer

    6 months ago

    Dartmouth, Canada Minuteman Press Full time

    **Responsibilities**: **Installation**: Safely and efficiently install a variety of signage, including but not limited to, exterior building signs, banners and vehicle graphics. **Site Preparation**: Evaluate installation sites, ensuring proper measurements, and preparing surfaces for the installation process. **Equipment Operation**: Operate and maintain...

  • Sign Installer

    7 months ago

    Dartmouth, Canada Minuteman Press Full time

    **Responsibilities**: **Installation**: Safely and efficiently install a variety of signage, including but not limited to, exterior building signs, banners and vehicle graphics. **Site Preparation**: Evaluate installation sites, ensuring proper measurements, and preparing surfaces for the installation process. **Equipment Operation**: Operate and maintain...

  • Office Furniture Installer

    4 months ago

    Dartmouth, Canada Office Interiors Full time

    Office Interiors is a Maritime-based company that operates on a clear set of values showing our commitment to our People, our Customers, our Environment, our Communities, Results and Integrity. As our Installer, you would share O**ffice Interiors’ vision to “Inspire People to Love the Way They Work,” and mission “to Help Customers Create Productive...

  • Sign Installer

    4 months ago

    Dartmouth, Canada Glow Parties Full time

    As a member of the Signs Team, you will take a role in the preparation, organisation, delivery, installation, sign-up, sign-down, maintenance, documentation and return of all sign inventory, equipment, and materials. In time, you will provide operational guidance, training and mentoring to other team members working in Glow’s Sign Division. You will assist...

  • Sign Installer

    6 months ago

    Dartmouth, Canada Glow Parties Full time

    As a member of the Signs Team, you will take a role in the preparation, organisation, delivery, installation, sign-up, sign-down, maintenance, documentation and return of all sign inventory, equipment, and materials. In time, you will provide operational guidance, training and mentoring to other team members working in Glow’s Sign Division. You will assist...

  • Installer - Furniture and Demountable Walls

    7 months ago

    Dartmouth, Canada Ergoworks Atlantic Full time

    The Installer participates in the delivery and construction of large scale modular and fixture installations and/or demountable wall installations on-site following the direction of lead hands, project coordinators, or project managers to ensure client projects proceed according to plan. The Installer is responsible for completing fast paced projects while...

  • Construction Project Manager/installed Sales

    4 months ago

    Dartmouth, Canada Lumbermart Installations Ltd Full time

    **Overview** **Duties**: - Work with Installed Customer Leads and build project plans based on their wishes, price, and submit for customer approvals - Coordinate and communicate with all stakeholders involved in the project (installed coordinator, trades, suppliers etc) - Manage project resources effectively (Pro-active vs Re-active) - Monitor project...

  • Experienced Flooring and Tile Installer

    7 months ago

    Dartmouth, Canada Ritchie's Flooring Full time

    Ritchies Flooring is seeking highly skilled and experienced Flooring and Tile Installers to join our dynamic team. As an industry-leading provider of flooring and tile solutions, we are committed to delivering exceptional craftsmanship and exceeding customer expectations. If you have a passion for precision, attention to detail, and take pride in your work,...

  • Installed Sales Administrator

    6 months ago

    Dartmouth, Canada Kent Building Supplies - District 3 Full time

    PROJECT COORDINATOR (INSTALLATION SERVICES)   Are you looking to grow your career and knowledge in a fast paced, friendly, safety-oriented environment? Are you up for the challenge of elevating the customer experience through providing the best solution as a trusted partner for our customers? There are several administrative roles needed to support...

  • Salesperson (Installation Services)

    5 days ago

    Dartmouth, Canada Kent Building Supplies - District 3 Full time

    **Sales Associate (Installation Services)** Are you looking to grow your career and knowledge in a fast paced, friendly, safety-oriented environment? Are you up for the challenge of elevating the customer experience through providing the best solution as a trusted partner for our customers? We are looking to expand our team with experienced Sales...

  • Sales Representative

    5 days ago

    Dartmouth, Canada Kent Building Supplies - District 3 Full time

    **Sales Associate (Installation Services)** Are you looking to grow your career and knowledge in a fast paced, friendly, safety-oriented environment? Are you up for the challenge of elevating the customer experience through providing the best solution as a trusted partner for our customers? We are looking to expand our team with experienced Sales...

  • Sales Manager

    4 days ago

    Dartmouth, Canada Kent Building Supplies - District 3 Full time

    **SALES MANAGER (Installation Services)** **Are you looking to grow your career and knowledge in a fast paced, friendly, safety-oriented environment? Are you up for the challenge of elevating the customer experience through providing the best solution as a trusted partner for our customers?** We are looking for an experienced Sales Manager for Installation...