Lead Installer

7 months ago

Dartmouth, Canada Office Interiors Full time

Office Interiors is a Maritime-based company that operates on a clear set of values showing our commitment to our People, our Customers, our Environment, our Communities, Results and Integrity.
- As our Lead Installer, you would share
**Office Interiors’ vision to “Inspire People to Love the Way They Work,” and mission “to Help Customers Create Productive Work Environments.”** As part of our Operations team, your role will be to complete delivery and installation of office furniture, ensuring the quality of small to medium client projects in order to provide a great customer experience by providing exceptional hands-on service to meet the needs of Office Interiors’ customers.

Reporting to the Project Manager, you will work independently with various stakeholders including our customers, Account Managers, Furniture Install Coordinator, Furniture Installers and others involved in the project. This position has a heavy focus on organizational skills and building relationships. If you have a positive, solution-focused attitude and enjoy working in a team, this could be the place and role for you.

**Key Abilities and Traits**:

- You fit with Office Interiors’ six Core Values (our People, our Customers, our Environment, our Communities, Results and Integrity)
- You are engaged in the community; community involvement is expected of every member of our team
- You have excellent interpersonal, customer service and communication skills and interact in a professional manner with internal and external clients and teammates
- You have some mechanical/carpentry aptitude and a willingness to learn and upgrade skills as required
- You are organized with solid time management skills and are detail-oriented
- You are able to prioritize work, be flexible, operate in a team environment, working with minimum supervision
- You have the ability to handle multiple tasks efficiently, competently and timely, even under pressure

**What you will be doing**:

- Prioritizing jobs, coordinating installations with the Furniture Installation Coordinator and Project Manager
- Preparing paperwork, loading, transporting, delivering and installing office furniture and accessories in a manner which is both safe and protects the quality of the product
- Coordinating teams on small-medium sized projects, while managing stakeholder communication and project schedule. This would include but not limited to customer, account manager, installers, sub-trades as well as any additional parties key to the project
- Overseeing new installer training and direction, ensuring on-site safety and efficiency
- Managing small projects from start to completion, with deficiency walkthrough performed upon completion, reporting all deficiencies to the Install Coordinator and applicable Furniture Sales Coordinator daily with the objective of getting deficient orders resolved as soon as possible
- Producing and tracking change order requests, contacting the Install Coordinator in advance of completing any extra work for direction and approval to proceed
- Reviewing all product returned from job site to determine whether to add back to inventory or dispose of it, following process
- Capturing any site driven delays/issues with a focus on labor cost recovery
- Assisting the Project Manager and VP Operations as required, helping to implement best practices for project management

**Your Qualifications**:

- Minimum High School education, some post-secondary education in a related field preferred and/or equivalent experience in office furniture installation
- Experience working in a project oversight/delivery environment
- Have and maintain a Class 5 driver’s license with clean driver’s abstract

**What we offer**:

- Competitive compensation
- Comprehensive benefits package
- Company RSP match plan
- Bonus program
- Three weeks' paid vacation
- Wellness program
- Employee assistance program
- Reimbursement of professional memberships and job-related training
- Internal development programs
- Employee discounts
- An amazing team and company that lives its core values of our People, our Customers, our Environment, our Communities, Safety, Results, Integrity and Growth
- A great working environment and access to a roof-top patio with harbour view and free on-site parking

**Contact Information**:

- Kelly Bruce
- Director of People and Culture
- Office Interiors

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