Senior Manager Demand Response

We transform the way people use energy.

We embrace a culture of belonging in the workplace. No matter who you are, where you're from, how you think, what you believe in, or whom you love, we welcome your application. We all come from different backgrounds and different walks of life, bringing in unique perspectives and experiences. We encourage applications from 2SLGBTQ+, Black, Indigenous, and People of Colour (BIPOC), women, newcomers to Canada, and people with disabilities. If you require any accommodation in the application and interview process, please let us know (including different materials or otherwise).

About EfficiencyOne

Our core values are Integrity, Innovation, and Partnership.

EfficiencyOne is a leading efficiency enterprise. We work with outstanding partners to supply cost-effective energy efficiency and carbon mitigation services in Nova Scotia and beyond.

We transform the way people use energy. Together, we help people achieve their energy goals, save money, conserve resources, improve well-being, and combat climate change.

Investing in energy efficiency has many benefits: lower heating bills, more comfortable spaces, new jobs in your community, and a smaller overall carbon footprint.

Since 2011, our work has saved Nova Scotians over $4.8 billion in energy savings and avoided the release of 10.3 megatonnes of greenhouse gas emissions (CO2 eq) in the province. If there's a better way to improve energy efficiency, we'll find it. Find out more about how we are making an impact here: .

Why you'll love working here:

• A culture that understands there is life outside of work and cares about their employees.
• An engaging, fun, and inclusive work environment
• An awesome benefits package that starts on day one and a competitive salary
• Wellness initiatives and fitness challenges hosted throughout the year.
• Corporate gym memberships
• Career growth and professional development opportunities
• Being part of a team and contributing to Nova Scotia's goal of 2050 net-zero carbon

Do you want to be part of an organization that has an ambitious plan to support the transition to net zero by 2050, and help to build a thriving, resilient future for Nova Scotians - then you belong here

The Opportunity:

The Senior Manager of Demand Response ( DR) at EfficiencyOne will lead the strategic planning, design, and execution of all Demand Response initiatives, driving program performance, stakeholder engagement, regulatory compliance, and cross-functional collaboration to achieve energy savings and customer satisfaction goals.

The ideal candidate will be a visionary who sets clear objectives, creates innovative strategies, and aligns them with EfficiencyOne's goals and values. A skilled relationship builder, they will engage cross-functional teams, partners, and stakeholders to ensure success. The Senior Manager will play a crucial role in delivering measurable outcomes, meeting deadlines, and driving performance while fostering a commitment to ethical standards and transparency. In a dynamic environment, the Senior Manager will champion change, experiment with new ideas, and adjust strategies as needed. As a non-profit, EfficiencyOne values a commitment to responsibility and ethical decision-making in all aspects of the role.

Responsibilities:

• Develop and refine the long-term vision and strategy for Demand Response programs in collaboration with the executive sponsor, aligning with EfficiencyOne's broader organizational objectives.
• In collaboration with Engineering and Planning, conduct market analysis and stay abreast of industry trends to identify new opportunities, technologies, and best practices in demand response.
• Oversee design, development, and rollout of demand response initiatives, including program scope, objectives, budget, and timelines.
• Ensure that Demand Response programs integrate with other energy efficiency and decarbonization strategies.
• Establish clear performance metrics and benchmarks for all demand response initiatives and track them rigorously.
• Manage, coach, and mentor a team of Coordinators and/or other demand response specialists responsible for day-to-day operations.
• Identify team training needs and provide professional development opportunities to build demand response expertise within the organization.
• Build and maintain strong relationships with key stakeholders, including utility partners, regulators, industry associations, and technology vendors.
• Collaborate with internal teams (e.g., Marketing, Regulatory Affairs, Business Development, Engineering & Planning) to ensure consistent messaging and seamless customer experience across all demand-side programs.
• Represent EfficiencyOne's demand response interests in public forums, conferences, and regulatory proceedings as needed.
• Ensure all demand response programs comply with relevant regulations, codes, and industry standards.
• Monitor and interpret emerging policies, advising senior leadership on potential impacts and opportunities for EfficiencyOne.
• Provide regular performance reports, updates, and presentations to the Executive Leadership
• Develop and manage the annual budget for Demand Response programs, ensuring efficient use of resources.
• Oversee cost-benefit analyses, program forecasting, and ROI metrics to demonstrate program value and guide resource allocation decisions.
• Promote data-driven decision-making and continuous improvement methodologies to enhance program effectiveness.
• Pilot new technologies or engagement strategies to stay competitive and meet evolving market needs.
• Drive innovation by identifying cutting-edge solutions, partnerships, and approaches that elevate EfficiencyOne's demand response offerings

What Will Help You Succeed?

• Bachelor's degree in engineering, Business, Environmental Science, or a related field. An equivalent combination of lived experience may be considered. A Graduate Degree is regarded as a strong asset.
• Minimum 8+ years of experience in energy management, utility operations, or demand-side management, with at least 3–5 years in a manager or senior-level position.
• Proven track record of designing, implementing, and scaling energy programs is considered a strong asset.
• In-depth understanding of Demand Response, energy markets, regulatory frameworks, and emerging technologies is considered an asset.
• Familiarity with customer engagement strategies, project management methodologies, and budget oversight
• Demonstrated ability to build, lead, and develop high-performing teams.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization
• Strong data analysis skills to evaluate program performance, identify trends, and inform strategic decisions.
• Capable of managing multiple priorities in a fast-paced environment.
• Competent Microsoft Office user (Word, PowerPoint, Excel, Outlook)

What to expect in your first several weeks on the job:

In the first week, expect to:

• Meet with the Vice President of program Delivery and Performance, other Executive Leadership Team members, and key colleagues across EfficiencyOne.
• Get acquainted with EfficiencyOne's culture, operational practices, and procedures.
• Familiarize yourself with your new work environment and the tools/resources needed to succeed.

In the first month, expect to:

• Connect with leaders and teams across the organization to gain insight into our Demand Response initiatives and overall program goals.
• Deepen your understanding of EfficiencyOne's immediate and long—term strategic objectives.
• Review the 2025 roadmap for Demand Response to clarify how your role supports broader organizational objectives.
• Develop a plan for your first 90 days, outlining key priorities and milestones.
• Draft individual goals and performance expectations to discuss with your manager.

In the first three months, expect to:

• Continue building strong relationships with internal stakeholders, partners, and cross-functional teams.
• Gain a comprehensive view of current business processes and identify Demand Response program enhancement opportunities.
• Begin structuring requirements, processes, and materials to manage program updates and changes effectively.
• Take the lead in the Demand Response portfolio, ensuring alignment with EfficiencyOne's overall strategic vision.