Software Delivery Project Manager

Software Delivery Project Manager (Talent Pool Building - Vancouver) Join League to apply for the Software Delivery Project Manager role. The Role As Software Delivery Project Manager, you are responsible for managing multiple concurrent projects and workstreams in a complex program to facilitate an efficient and successful product implementation and customer onboarding process, with minimal support and supervision. Your main objective is to proactively and strategically manage new customer implementations, creating end-to-end project plans, facilitating the execution of deliverables, keeping stakeholders informed of status and risks, coordinating actions with internal departments to fulfill client needs, and tracking progress against plan. You will act as a primary liaison between our customer and League's cross-functional teams, manage both technical and non-technical discussions, and translate issues and risks into actionable deliverables and oversee their resolution. In This Role, You Will Act as a strategic and trustworthy partner between your client and League during the onboarding process Create and manage one or more project plans, status reports, and risk/issue logs Manage program calendar and meetings to track timely implementation Collaborate with a cross-functional team to inform stakeholders of upcoming tasks and project status, escalating issues when necessary Motivate and guide internal teams to deliver according to plan (Marketing/Communication, Product/Engineering, Operations) Lead client discussions on implementation and project activities Identify dependencies and coordinate with cross-functional teams to ensure delivery adherence Support change control processes and governance meetings to ensure alignment of scope and timeline Support testing initiatives and act as liaison with the customer for League's testing resources Proactively reach out to clients and decision makers to manage expectations and drive accountability Manage deliverable and document control throughout implementation Capture ongoing and post-onboarding customer feedback and contribute to process improvements Foster referenceable clients who are willing to discuss their onboarding experience Apply project management best practices and internal standards Partner with Delivery Lead to communicate and escalate barriers for project success Support internal initiatives to develop or improve documentation and processes About You 3-5 years experience in a high-performance implementation capacity 5+ years of project management experience preferred Bachelor’s degree or equivalent Experience in healthcare, consumer applications or technology required What We Offer Comprehensive Health Benefits: medical, dental, and vision coverage Bonus Program: performance-based bonus Employee Stock Option Program Unlimited Paid Time Off Spending Accounts for healthcare and dependent care Wellness Days Growth Opportunities and Mentorship Security-related Responsibilities Compliance with Information Security Policies Compliance with League’s secure coding practice Responsibility for League's policies and procedures Notification of HR, Legal, Compliance & Security of incidents or policy violations Canada Applicants The Canada-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. Salary range reflects base salaries across Canadian locations; final placement depends on skills and experience. Compensation range for Canada applicants only: CA$90,000—CA$110,000. Our employees come from diverse backgrounds and we are committed to equal employment opportunity. If you need assistance during our recruitment process, contact Application Process You should receive a confirmation email after submitting your application. A recruiter will review all applications. If there is alignment, a recruiter will reach out to learn more about your goals and share the team interview process. The final step is an offer. Prior to joining, reference and background checks may be conducted. We are committed to fairness and transparency in hiring; League may use AI tools to assist in screening applicants. #J-18808-Ljbffr