Software Delivery Project Manager

Software Delivery Project Manager (Talent Pool Building - Vancouver)Join League to apply for the Software Delivery Project Manager role.The RoleAs Software Delivery Project Manager, you are responsible for managing multiple concurrent projects and workstreams in a complex program to facilitate an efficient and successful product implementation and customer onboarding process, with minimal support and supervision. Your main objective is to proactively and strategically manage new customer implementations, creating end-to-end project plans, facilitating the execution of deliverables, keeping stakeholders informed of status and risks, coordinating actions with internal departments to fulfill client needs, and tracking progress against plan. You will act as a primary liaison between our customer and League's cross-functional teams, manage both technical and non-technical discussions, and translate issues and risks into actionable deliverables and oversee their resolution.In This Role, You WillAct as a strategic and trustworthy partner between your client and League during the onboarding processCreate and manage one or more project plans, status reports, and risk/issue logsManage program calendar and meetings to track timely implementationCollaborate with a cross-functional team to inform stakeholders of upcoming tasks and project status, escalating issues when necessaryMotivate and guide internal teams to deliver according to plan (Marketing/Communication, Product/Engineering, Operations)Lead client discussions on implementation and project activitiesIdentify dependencies and coordinate with cross-functional teams to ensure delivery adherenceSupport change control processes and governance meetings to ensure alignment of scope and timelineSupport testing initiatives and act as liaison with the customer for League's testing resourcesProactively reach out to clients and decision makers to manage expectations and drive accountabilityManage deliverable and document control throughout implementationCapture ongoing and post-onboarding customer feedback and contribute to process improvementsFoster referenceable clients who are willing to discuss their onboarding experienceApply project management best practices and internal standardsPartner with Delivery Lead to communicate and escalate barriers for project successSupport internal initiatives to develop or improve documentation and processesAbout You3-5 years experience in a high-performance implementation capacity5+ years of project management experience preferredBachelor’s degree or equivalentExperience in healthcare, consumer applications or technology requiredWhat We OfferComprehensive Health Benefits: medical, dental, and vision coverageBonus Program: performance-based bonusEmployee Stock Option ProgramUnlimited Paid Time OffSpending Accounts for healthcare and dependent careWellness DaysGrowth Opportunities and MentorshipSecurity-related ResponsibilitiesCompliance with Information Security PoliciesCompliance with League’s secure coding practiceResponsibility for League's policies and proceduresNotification of HR, Legal, Compliance & Security of incidents or policy violationsCanada ApplicantsThe Canada-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. Salary range reflects base salaries across Canadian locations; final placement depends on skills and experience. Compensation range for Canada applicants only: CA$90,000—CA$110,000.Our employees come from diverse backgrounds and we are committed to equal employment opportunity. If you need assistance during our recruitment process, contact recruitinginfo@league.com.Application ProcessYou should receive a confirmation email after submitting your application.A recruiter will review all applications.If there is alignment, a recruiter will reach out to learn more about your goals and share the team interview process.The final step is an offer.Prior to joining, reference and background checks may be conducted.We are committed to fairness and transparency in hiring; League may use AI tools to assist in screening applicants. #J-18808-Ljbffr