Graduate Customer Success Manager
1 day ago
Join to apply for the Graduate Customer Success Manager role at Canonical . Get AI-powered advice on this job and more exclusive features. The role of a Customer Success Manager at Canonical Customer success is a strategic department at Canonical, focused on reducing risk and churn, facilitating product adoption, and supporting expansion within existing accounts. Customer Success Managers (CSMs) develop trust with their customers, providing optimal experiences and aligning expectations to foster collaboration. We are expanding our Customer Success team to enhance interactions across our product portfolio, from Ubuntu to open source infrastructure and applications. This role primarily focuses on the Tech segment, including store customers, managing a designated portfolio. Ubuntu's popularity among new users necessitates ensuring their success through onboarding, problem-solving, and value realization, connecting with diverse users and identifying future champions. Location This role is remote and worldwide. What your day will look like Supporting customers by resolving ticket requests. Enhancing documentation for problem-solving, FAQs, and onboarding materials. Driving campaigns through digital touchpoints. Identifying high potential and high risk customers. Onboarding new customers and introducing products such as Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, and data applications. Collaborating with Sales and Support to develop engagement plans. Engaging with your customer portfolio to identify risks. Collecting and formatting customer feedback for product team review. What we are looking for in you Customer-facing experience. Empathy and a drive to help others. Passion for technology, especially Ubuntu. Excellent presentation skills. Strong organizational skills for documentation. Ability to collaborate across departments. Additional skills Proficiency in languages such as Japanese, Korean, Spanish, Portuguese, German, French, or Italian is appreciated alongside excellent English skills. What we offer Competitive worldwide compensation, annual reviews, and performance bonuses, along with benefits like remote work, learning budgets, and travel opportunities. About Canonical Canonical pioneers in open source, publishing Ubuntu and leading in AI, IoT, and cloud platforms. We operate remotely since 2004, fostering innovation and excellence. Equal Opportunity Employer We value diversity and provide fair consideration regardless of background or identity. Job Details Seniority level: Entry level Employment type: Full-time Job function: Other Industry: Software Development #J-18808-Ljbffr
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Manager of Customer Success
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Calgary, Canada ABM Integrated Solutions Full time**Job Overview**: As Manager of Customer Success, you will be responsible for the strategy, execution, and continuous improvement of our customers’ experience. This role oversees the full customer lifecycle post-sale, driving retention, satisfaction, and expansion. You will work cross-functionally with Project Delivery Team, Managed Services, & Sales to...
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Customer Success Manager
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Calgary, Canada School Result Full timeCustomer Success Manager – $76,500–$103,500 CAD | Full-Time Overview Clio is hiring a Customer Success Manager to join its dynamic team in Vancouver, Calgary, or Toronto . This is a full-time hybrid role offering a competitive salary, generous benefits, and the opportunity to make a meaningful impact in the legal tech space. If you're passionate about...
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Enterprise Customer Success Manager
2 weeks ago
Calgary, Canada Canonical Full timeCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers,...
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Enterprise Customer Success Manager
2 weeks ago
Calgary, Canada Canonical Full timeCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers,...
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Customer Success Manager
2 weeks ago
Calgary, Canada Arsenault Full timeArsenault is building a world-class Customer Experience practice, and we are looking for driven, talented, and passionate Customer Success Managers to help make it happen. This is a unique opportunity to join on the ground floor, drive tangible impact for customers, and shape our customer success playbook. About Arsenault is a full-suite shop management...
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Customer Success Manager
18 hours ago
Calgary, Canada Arsenault Full timeArsenault is building a world-class Customer Experience practice, and we are looking for driven, talented, and passionate Customer Success Managers to help make it happen. This is a unique opportunity to join on the ground floor, drive tangible impact for customers, and shape our customer success playbook. About Arsenault is a full-suite shop management...
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Customer Success Manager
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Calgary, Canada ServiceNow Full time**Company Description** It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...
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Customer Success Manager
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Calgary, Canada GeoLOGIC Systems Limited Full time**Job Title**:Customer Success Manager **Location**:Calgary **Term**:Permanent Full Time (with hybrid flexibility) **Application**:Accepted only through the geoLOGIC Careers Centre: **About us** **geoLOGIC systems ltd.**, is a trusted data, software, and information solutions company committed to the Energy Industry. Everyday we provide global customers...
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Customer Success Manager
16 hours ago
Calgary, Canada IrisCX Full timeAbout The Job We’re looking for an engaging and creative Customer Success Manager to help us demonstrate the value of what we’re creating to new and existing customers. If you enjoy having a diverse workload, managing enterprise accounts, and collaborating with customers and team members, this might be the role for you. What you’ll be doing Own 8 to 12...
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Customer Success Manager
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Calgary, Alberta, Canada Certn Full timeWho We AreAt Certn, we're revolutionizing background screening with The World's Easiest Background Check — fast, global, and powered by tech. We're not about outdated processes and red tape. We're about innovation, speed, and impact. If you're looking for a place where ownership, collaboration, and creativity thrive, this is it. The Opportunity:The...
