General Manager

Center: Newmarket Reports To: Owner (Area Developer) Compensation: $60,000-$80,000 CAD per year + performance-based bonus and profit sharing (top performers can earn $90,000+) Welcome to KidStrong, where we help kids win at life If you're a strong, people-first leader, ready to lead, inspire, and make a real difference every day, we want you to be our next General Manager. Think you can juggle a tablet, a toddler, and a high-five simultaneously? Then keep reading This is a hands-on leadership role where you'll create an amazing environment for coaches, kids, and families to thrive. Your mission? Drive sales, ensure members are happier than a kid on the playground, coach classes, engage with parents, and hold high standards across the center - making every day at KidStrong extraordinary If you're energized by developing people, owning results, and making a real impact in your community, this role may be a perfect fit What You'll Be Doing: Center Operations: Master the Numbers: Own and understand center KPIs and financial performance inside and out Relationship Guru: Be the friendly face everyone loves to see Keep it Running: Maintain a spotless center and a smooth operation Delegate Tasks: Make sure your team is on point and you aren't burnt out Flex Your Weekly Schedule: Work 4 weekdays and 1 weekend shift Sales: Drive Membership: Work with your team to set goals and fill those class spots Lead the Charge: Dial the phones, send the texts, and turn the leads into KidStrong members Be the Face: Arrange and attend local events that make KidStrong the talk of the town Leadership: Foster Growth: Inspire your team to be their best selves on and off the blue floor Recruit & Train: Find, onboard, and develop rockstar coaches Develop: Use KidStrong's awesome training tools to help continue the professional Stay Connected: Communicate clearly via Slack and Email development of yourself and others Coaching: Be Hands-On: Deliver our awesome curriculum and high-fives in equal measure Keep your finger on the pulse: Actively coach 3-5 classes a week Track Progress: Use the KS Coaches App to monitor attendance and achievements Stay Active: Navigate a physically demanding environment with kids-on-the-playground energy. Certification: Achieve Coach Certification through KidStrong HQ Training Who You'll Interact With: Supervise: Assistant General Manager, Lead Coach, and other coaches Collaborate: Center team members and families - you're basically the glue Coordinate: Area Developer (Franchisee) and KidStrong HQ team members We want to hear from people who have: Coaching Background: Experience with kids aged 15 months to 11 years Leadership Experience: Previous leadership or management experience preferred Sales Mindset: Comfortable with direct follow-up and enrollment conversations Communication & Organization: Strong communication and organizational skills People Skills: Chat up parents and guardians with ease Tech Savvy: Practical experience with Google, Microsoft and social media platforms CPR Certification (or willing to receive) Competencies: High Standards: Set and uphold high standards Natural Leader: Lead from the front a beacon of KidStrong's core values Goal-Oriented: Focus on achieving KidStrong's goals - aim high, always Teacher: Ensure effective transfer of knowledge Professional: React well under pressure and treat others with respect Performer: Engage with high energy and clarity - think cruise director meets camp counsellor Mentor: Develop and nurture relationships Organizer: Plan work activities and set realistic goals Communicator: Speak and write clearly and informatively Team Player: Balance team and individual responsibilities Adaptable: Embrace change and innovation Perks: Work in a fun, energetic, and supportive environment. Make a real difference in kids' lives every day. Ongoing professional development and training Growth opportunities within the KidStrong system Ready to lead the charge in making kids stronger and more confident? Apply today and join the KidStrong family - where work feels like play