Director of Facility Operations ONT Field and Ontario Convention Center

Director of Facility Operations ONT Field and Ontario Convention Center Legends Global invites applications for the Director of Facility Operations role. This position reports to the General Manager of OCC & ONT Field and is salaried, exempt under FLSA. POSITION: Director of Facility OperationsDEPARTMENT: OperationsREPORTS TO: General Manager OCC & ONT FieldFLSA STATUS: Salaried, ExemptCOMPENSATION: Annual Salary Range $100,000–$120,000 Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution that keeps our partners front and center through a white‑label approach. Our network of 450 venues worldwide hosts 20,000 events and entertains 165 million guests each year, powered by expertise in feasibility, consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world‑class live events. THE ROLE The Director of Facilities & Operations provides operational leadership and oversight for the Ontario Convention Center and ONT Field, ensuring seamless facility operations, maintenance, event readiness, safety, and compliance across both venues. This position manages building maintenance, engineering, turf and field management, housekeeping, vendor management, technology infrastructure, and special projects. SUPERVISORY RESPONSIBILITIES Manages Managers and Supervisors in the following functional areas: Housekeeping Operations Engineering Grounds & Turf Maintenance (including BrightView coordination) Stadium Field & Equipment Operations Carpenters, Electricians, Plumbers, Technical Services Ballpark Operations & Game Day Support Supervisory duties include hiring, training, scheduling, evaluating performance, issuing discipline in coordination with HR, addressing complaints, and resolving operational issues per Legends Global policies and applicable laws. CONVENTION CENTER & STADIUM OPERATIONS (Combined Responsibilities) Direct and supervise all operational aspects of both facilities, including maintenance, engineering, housekeeping, grounds and compliance with Cal/OSHA, Life Safety, ADA, and fire codes in coordination with the Director of Security. Oversee maintenance and proper functioning of electrical, mechanical, HVAC, and environmental systems. Manage vendor and contractor relationships, service agreements, and RFP/bid processes. Maintain accurate preventive maintenance schedules and work‑order systems for both facilities. Coordinate operational activities to ensure seamless facility readiness for events, conventions, trade shows, baseball games, special events, and concerts. Assist with annual operating budgets and recommend capital projects, long‑range improvements, and asset replacement plans. Authorize purchase of equipment and supplies within established budget guidelines. Ensure all safety policies, risk‑management procedures, emergency plans, and compliance programs are followed and properly documented in coordination with the Director of Security. Conduct regular staff meetings, communicate policy updates, and ensure operational alignment across venues. Prepare required reports and maintain yearly inventory of all equipment. Serve as Manager‑on‑Duty (MOD) as needed. Perform additional duties as assigned by the General Manager. STADIUM OPERATIONS RESPONSIBILITIES (ONT FIELD) Oversee daily stadium operations including playing field, dugouts, bullpens, clubhouses, concourse, seating, suites, press box, scoreboards/LED systems, and broadcast infrastructure. Work closely with the stadium GM and team (DBH) to ensure stadium readiness for all baseball games, practices, events, and activations. Ensure compliance with MiLB facility standards, MLB Player Development guidelines, and stadium best practices. Manage key stadium vendors including: BrightView (turf & field maintenance) FIT (IT infrastructure) HVAC/lighting contractors Providers Turf/star equipment suppliers (Toro, Terraplas, etc.) Oversee maintenance and operation of stadium systems including sports lighting & lighting control systems, stadium Wi‑Fi & network infrastructure, CCTV, access control, and systems, LED video board, ribbon boards, audio, and broadcast systems. Direct the preparation and maintenance of the natural grass playing field including mowing, edging, watering, clay and mound/plate management, moisture and irrigation control, and drainage systems. Oversee stadium FF&E and field‑specific equipment: tarps, netting, protective screens, bullpen mounds, bases, field protection systems, batting cages, and other game‑day assets. Lead operational planning for stadium events including staffing, cleaning, waste management, and guest experience measures. Maintain clear communication channels with the team to ensure proper alignment of venue‑controlled vs. team‑controlled operational responsibilities. Develop and implement stadium‑specific emergency and incident‑response procedures including severe weather readiness and field‑safety protocols. Ensure safe storage, handling, and usage of all field equipment, field access protocols, and foul‑ball safety measures. QUALIFICATIONS Required High School Diploma Minimum six (6) years management‑level experience in operations for large public assembly venues, hotels, stadiums, arenas, or similar facilities. Preferred Bachelor’s Degree in Facility Management, Engineering, or related field. Experience managing operations for large public assembly, sports venues, stadiums, ballparks, or outdoor event facilities. Knowledge of sports turf management, irrigation controls, moisture management, and field preparation standards. Familiarity with MiLB/MLB facility guidelines and broadcast requirements. Understanding of stadium audio/visual systems, LED boards, bowl sound, and game‑day technology. LICENSE / CERTIFICATE Valid California Driver’s License. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of Facility operations, maintenance, safety, and building systems Wireless technology applications and IT infrastructure Network and multi‑system environments HVAC, fire systems, sprinklers, indoor air quality, escalators/elevators Business English and math Ability to Communicate effectively, verbally and in writing Establish positive working relationships with employees, clients, the public, and team staff Multi‑task and remain detail‑oriented in fast‑paced environments Lead diverse operational teams across two venues Skill to Operate standard office and communications equipment Use Microsoft Office Suite at an advanced level Drive and operate vehicles/equipment as required COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Work indoors and outdoors in varying weather conditions (heat, cold, wind, rain) Work nights, weekends, and holidays to support stadium events, baseball games, and major conventions Requires extended walking, climbing stairs, navigating uneven surfaces, bending, stooping, and occasional lifting PHYSICAL DEMANDS This position requires prolonged periods of computer work, walking, standing, and physical presence throughout both facilities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. RECRUITMENT & CONTACT Recruiter: Wendy CanahuiLegends Global – ONT Field, 9375 E. Riverside Drive, Ontario, CA 91761Ontario Convention Center, 2000 E Convention Center Way, Ontario, CA 91764Applicants who need reasonable accommodations to complete the application process may contact (909) 937‑3013 for further assistance. EEO & AFFIRMATIVE ACTION Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. #J-18808-Ljbffr