Assistant Store Manager

Overview Assistant Store Manager - Full-Time at Calvin Klein Be part of an iconic story. Calvin Klein fosters an inclusive and collaborative culture by celebrating diverse perspectives, backgrounds and beliefs to connect with associates and consumers. Join us to have a meaningful impact on the world and enjoy opportunities to design your future. Job Details TITLE : Assistant Manager REPORTS TO : Store Manager/Associate Manager JOB CLASSIFICATION : Hourly Non-Exempt Position Summary Assistant Managers lead the effort to exceed expectations, provide exceptional service and display passion for the brand. They work closely with the Store Manager to lead a team focused on delivering top line sales results. Assistant Managers support recruitment, talent development and performance management. Responsibilities Customer Experience Leads the effort to greet and offer assistance to every customer; provides real-time coaching to associates. Encourages and helps associates maintain in-depth knowledge of product and promotions to explain value and build brand loyalty. Partners with the Store Manager to make decisions that support brand standards, customer service expectations, and connect the store’s goals to broader business objectives. Prioritizes delivering an exceptional customer experience throughout the store and always places the customer first; quickly resolves customer concerns while exceeding expectations. Commitment to Efficiency Leads merchandising execution, plans based on sell-through and collaborates with the Store Manager on new arrival merchandising decisions. Enforces all company tools, policies and procedures; provides loss prevention training and coaches associates to maintain awareness and report concerns. Creates and maintains schedules to support payroll strategies and budgets; assists in oversight of expenses and inventory. Assists with business analysis and planning; conveys opportunities and customer feedback to the Store Manager. Associate Morale Recruits and on-boards top talent to build a best-in-class team; evaluates current talent and provides observations to the Store Manager. Motivates and inspires associates to achieve sales goals and uphold brand standards; models expectations, recognizes outstanding performance and assists in coaching and development. Demonstrates pride, commitment and passion for the brand and customers; treats customers and store team professionally, courteously and respectfully. Celebrates individuality, inclusion and partnership; builds relationships and seeks feedback for continuous self-development. Champions innovation and change, supports company initiatives and reinforces a continuous improvement environment. Qualifications Minimum of 1 year of retail store management experience required. Bachelor’s/Associate degree preferred; high school diploma/equivalent required. Flexible schedule including nights, weekends and overnight shifts; some travel may be requested. Excellent communication and time management skills. Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds. About PVH We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and position PVH as a leading brand group. We are driven by our values and global reach, working as one team with one vision and one plan. One of PVH’s greatest strengths is our people, and we are committed to fostering an inclusive and diverse community with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here. PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants on the basis of individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, disability, military status or any other protected characteristic. PVH is committed to ensuring that associates are compensated on job-related factors such as skill, ability, educational background, work quality, experience and potential. #J-18808-Ljbffr