Customer Success Manager
14 hours ago
Employer Industry: Information Management and Data Solutions Why consider this job opportunity: Salary up to $105,100.00 Comprehensive health, wellness, and retirement plans Opportunities for continuous learning and professional growth Flexible work options and paid time off to support work-life balance Chance to drive significant impact by enhancing customer relationships and loyalty What to Expect (Job Responsibilities): Drive strategic account growth by identifying opportunities in low-utilization accounts and positioning services to increase revenue Lead the renewal and Request for Proposal process, negotiating pricing and managing contract compliance Act as a senior relationship lead to resolve complex service or billing escalations Conduct Quarterly Business Reviews to align industry trends with customer objectives Collaborate with Directors and Business Development Executives to transform low-share accounts into long-term partnerships What is Required (Qualifications): Minimum of 5 years of experience in Customer Success or a related field Strong knowledge of Information Management services and multi-line business systems Proven ability in relationship management and negotiation skills General business acumen with effective communication skills in a professional environment Proficiency in both French and English is preferred How to Stand Out (Preferred Qualifications): Experience in strategic sales or account management within the information management industry Familiarity with complex contract negotiations and compliance issues Established network within the Public Sector or relevant industry sectors Demonstrated success in managing high-stakes negotiations and proposals We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr
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Customer Success Manager
4 weeks ago
, , Canada Morson Edge (Technology) Full timeEnterprise Customer Success Manager (Canada, Remote) International Customer Success Team Our Global SaaS client is seeking an experienced, Canada-based Customer Success professional to support their growing international business. As an Enterprise Customer Success Manager, you’ll manage a portfolio of global enterprise accounts, guiding customers through...
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Customer Success Manager
2 days ago
, , Canada Panoptyc Full timeLocation : Remote Team : Customer Success About Panoptyc At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're...
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Manager, Customer Success
2 days ago
, , Canada Antler Full timeOverview Job Title: Manager, Customer SuccessLocation: Toronto / New York / RemoteExperience Required: Minimum 5 years of customer success or account management experience, with 2+ years in a leadership role NetNow is a fast-growing credit management platform helping suppliers modernize how they onboard, assess, and approve new customers. We eliminate paper...
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Customer Success Manager
2 weeks ago
, , Canada Panoptyc Full timeJoin to apply for the Customer Success Manager role at Panoptyc Get AI-powered advice on this job and more exclusive features. About Panoptyc At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local...
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Customer Success Manager
4 days ago
, , Canada AgencyAnalytics Full timeJoin to apply for the Customer Success Manager role at AgencyAnalytics We're seeking a Customer Success champion to service the North American customers of our highly successful SaaS platform. You'll be joining a supportive, tight-knit, and highly committed team that is passionate about helping customers reach their business goals and growing our product....
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Customer Success Manager
3 weeks ago
, , Canada Aux Mode Full timeThe Customer Success Manager works to ensure the success of our portfolio of clients. CSM will accomplish this by intimately knowing Aux Mode’s clients and services and building strong relationships with our clients. CSM will be responsible for supporting the daily operation and maintenance of client accounts, organizing client data and information and...
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Customer Success Manager
2 days ago
, , Canada HighlightTA Full timeJoin to apply for the Customer Success Manager role at HighlightTA HighlightTA is the on‑demand talent team for Certn . Who We Are At Certn, we’re revolutionizing background screening with The World’s Easiest Background Check — fast, global, and powered by tech. We’re not about outdated processes and red tape. We’re about innovation, speed, and...
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Customer Success Manager
4 weeks ago
, , Canada Plooto Full timeJoin us to apply for the Customer Success Manager role at Plooto About Plooto Plooto is a fast-growing Canadian fintech company on a mission to revolutionize how businesses manage payments. We help accounting firms and their clients automate and simplify payables, receivables, and workflows, saving time and unlocking growth. As a nimble start-up, we thrive...
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Customer Success Manager
4 weeks ago
, , Canada DigitalEd Full timeEmployer Industry: SaaS in Online Learning for Higher Education Why consider this job opportunity Salary up to $82,500 CAD per year, with a variable component based on performance Access to full benefits, RSP matching, and 3 weeks of vacation Opportunity for career advancement and growth within a dynamic organization Fully remote work environment, allowing...
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Customer Success Manager
4 weeks ago
, , Canada Plooto Full timeAbout Plooto Plooto is a fast-growing Canadian fintech company on a mission to revolutionize how businesses manage payments. We help accounting firms and their clients automate and simplify payables, receivables, and workflows, saving time and unlocking growth. As a nimble start-up, we thrive on innovation, collaboration, and empowering our customers to...
