Concierge Site Supervisor

4 weeks ago

Toronto, Canada Bevertec Full time

Job position: Concierge Site Supervisor

Job type: Full-time

Job location: GTA, Toronto


Responsibilities

  • Create strong relationships with (property management and condo board members
  • Support concierge staff
  • Review reports, daily logs, identify issues and update submissions
  • Display a professional image and courteous manner in all communication to clients
  • Schedule and oversee staff in building
  • Provide coverage for staff who are away, sick or on leave. If unable to find coverage, supervisor must cover the shift
  • Escalate site related concerns issues directly with the area manager
  • Keep an up-to-date record to report on day-today operations
  • Maintain a list of emergency procedure and phone numbers
  • Conduct daily parcel audits and immediately notify the area manager of any discrepancies
  • Provide performance feedback to area manager on regular basis
  • Ensure building surveillance equipment/systems are working and accessible to staff
  • Ensure condominium safety an emergency procedure is followed
  • Resolve employee complaints or escalate to area manager
  • Other duties as assigned


Qualifications:

  • Experience in security / concierge services +2 years
  • Valid Ontario security license is a must
  • Excellent written and verbal communication skills
  • Superior customer service skills, including exceptional telephone etiquette
  • Organizational skills and ability to multitask in a fast-paced environment


Thanks to all the applicants in advance

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