Security Operations Supervisor

2 weeks ago

Toronto, Canada Elite Residential Concierge Services Inc. Full time

**Job description**

**Schedule / Shift Timings**

Tuesday to Thursday from 12am to 8 am, Friday from 4pm to 12am and Saturday from 12am to 12pm

**About Us**:
A team of 900+ employees are the backbone of Elite Residential and we proudly collaborate as a family with sites the across GTA to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite security professionals, both young and experienced, to come and live the Elite Experience while transforming communities into luxury living.

**What Elite Residential Concierge Services Offers**:

- Market-leading wages and career growth opportunities
- Accommodating shift schedules 24/7
- Medical health plan
- Continuing Professional Development (CPD)
- Management Development Program (NOC B Level)

**Benefits**:

- Extended health care
- On-site parking
- Wellness programs
- Employee assistance programs
- Disability insurance
- Vacation & paid time off
- Life insurance
- Annual Uniform Refresh At No Cost

**Key Responsibilities**
- Fill last minute open shifts in a collaborative team environment
- Receive incoming emergency & non-emergency calls and address issues in a timely manner
- Operate with various computerized communication devices and associated equipment to receive, assess and relay information from security personnel in a courteous, professional, and expedient manner
- Documenting all information into comprehensive reports
- Escalating situation to Team Leads as required
- Remain calm under pressure and be able to multitask during high call volumes
- Be able to prioritize and dispatch accordingly
- Communicate with staff, supervisors, and management to schedule staff to cover shifts
- Update and maintain in-house scheduling database
- Schedule staff in accordance with agreed Elite policy and procedures
- Interact with Police, Fire Department, and EMS where necessary in support of field staff
- Attendance Management in ensuring coverage for sick, vacation and employee leaves
- Performs audits on CCTV to ensure field staff are adhering to company policies
- Communicates any team concerns/issues with Area Managers

**Requirements**:

- Experience in staff scheduling 1-3 years
- Excellent written and verbal communication skills
- Superior customer service skills, including exceptional telephone etiquette
- Organizational skills and ability to multitask in a fast-paced environment
- Security experience an asset

**Job Types**: Full-time, Permanent

Schedule:

- 12 hour shift
- 8 hour shift

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$22.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 12 hour shift
- 8 hour shift
- Every Weekend
- Night shift

Application question(s):

- Do you have experience as a dispatcher in Security field?

**Experience**:

- Security Dispatch: 1 year (required)
- residential concierge: 1 year (required)

Work Location: In person

  • Full Time Days Security Supervisor Downtown Toronto

    4 days ago

    Toronto, Canada Paladin Security Full time

    Full Time Days Security Supervisor Downtown Toronto **Primary Focus**: The Security Site Supervisor working with the Manager’s Security and Life Safety Manager at the Property will be expected to lead the Property in reaching the goals and objectives that have been iterated throughout this Agreement. This position is one of leadership, customer service,...

  • Security Guard Supervisor at Regal Security Inc.

    2 weeks ago

    Old Toronto, Canada Regal Security Inc. Full time

    Security Guard Supervisor at Regal Security Inc.Position: Full time, PermanentLocation: Mississauga, OntarioSalary: $25 per hour, 30 hours a weekRegal Security Inc. is a professional security company based in Mississauga, Toronto, with over 20 years of experience in providing comprehensive security solutions to clients across Canada. Their team of highly...

  • Security Guard Supervisor at Regal Security Inc.

    2 weeks ago

    Old Toronto, Canada Regal Security Inc. Full time

    Security Guard Supervisor at Regal Security Inc.Position: Full time, PermanentLocation: Mississauga, OntarioSalary: $25 per hour, 30 hours a weekRegal Security Inc. is a professional security company based in Mississauga, Toronto, with over 20 years of experience in providing comprehensive security solutions to clients across Canada. Their team of highly...

  • Security Guard Supervisor at Regal Security Inc.

    2 weeks ago

    Old Toronto, Canada Regal Security Inc. Full time

    Security Guard Supervisor at Regal Security Inc.Position: Full time, PermanentLocation: Mississauga, OntarioSalary: $25 per hour, 30 hours a weekRegal Security Inc. is a professional security company based in Mississauga, Toronto, with over 20 years of experience in providing comprehensive security solutions to clients across Canada. Their team of highly...

  • Security Guard Supervisor at Regal Security Inc.

    17 hours ago

    Old Toronto, Canada Regal Security Inc. Full time

    Security Guard Supervisor at Regal Security Inc.Position: Full time, PermanentLocation: Mississauga, OntarioSalary: $25 per hour, 30 hours a weekRegal Security Inc. is a professional security company based in Mississauga, Toronto, with over 20 years of experience in providing comprehensive security solutions to clients across Canada. Their team of highly...

  • Security Guard Supervisor at Regal Security Inc.

    3 weeks ago

    Toronto, ON, Canada Regal Security Inc. Full time

    Security Guard Supervisor at Regal Security Inc. Position : Full time, Permanent Location : Mississauga, Ontario Salary: $25 per hour, 30 hours a week Regal Security Inc. is a professional security company based in Mississauga, Toronto, with over 20 years of experience in providing comprehensive security solutions to clients across Canada. Their...

  • Security Operations Supervisor

    4 weeks ago

    Toronto, Canada Sinai Health Full time

    Sinai Health is a leading academic health science centre and a trailblazer for integrated care across the health continuum. Our fusion of science, innovation, care and learning has earned us international, national and provincial leadership for unique programs and compassionate care. Since 2015, Sinai Health has delivered excellent care in hospital,...

  • Operations Scheduling Supervisor

    4 weeks ago

    Toronto, Canada Paladin Security Full time

    Operations Scheduling Supervisor (Full Time, Part Time, Casual) The Operations Scheduling Supervisor is responsible for supervising all employee’s schedules. All OSSs will be responsible to generate a call list to fulfil the coverage requirements and communicate with the respective groups, clients, site leaderships, and the Operation Dispatch Centre. We...

  • Scarborough Health Network

    3 weeks ago

    Toronto, Canada Paladin Security Full time

    Job Description: Working on assigned shifts, you will work full time shifts providing proactive and reactive security patrols and response to incidents. You will be required to write reports and investigate routine incidents, as well as respond to coded emergencies in a quick and efficient manner. You should display excellent customer service skills and be...

  • Security Operations Manager

    1 week ago

    Toronto, ON, Canada Securitas Security Services USA, Inc. Full time

    Securitas is currently seeking a Security Account Manager to join their client in the Scarborough area. We are seeking an individual with experience in a corporate setting. The Security Account Manager (SAM) serves as a security advisor for the client and provides strategic direction and leadership for the assigned facilities. The SAM will have...

  • Scarborough Health Network

    3 weeks ago

    Toronto, Canada Paladin Security Full time

    Scarborough Health Network - Full Time Security SupervisorAre you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers....

  • Security Operations Centre Operator Full Time

    6 days ago

    Toronto, Canada Paladin Security Full time

    Security Operations Centre Operator Full Time Toronto **City**: Toronto, ON. **Status**: Full Time **Hours**:Rotating Continential (0700-1900/1900-0700) Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting...

  • Full Time

    4 days ago

    Toronto, Canada Paladin Security Full time

    Full Time - Days - Security Coordinator - Bridgepoint Hospital **Position**: Security Coordinator **Site**: Bridgepoint Hospital **City**: 1 Bridgepoint Dr, Toronto **Status**: Full-Time **Hours**:Monday to Friday - 0800-1600 **Pay Rate**: $28 Are you interested in starting a career in a fast paced and growing industry? As a provider of security...

  • Security Operations Manager

    1 week ago

    Old Toronto, Canada Securitas Security Services USA, Inc. Full time

    Securitas is currently seeking a Security Account Manager to join their client in the Scarborough area. We are seeking an individual with experience in a corporate setting. Securitas is proud to employ over 350,000 employees globally in various industries with our clients and we are looking to add to our family. The Security Account Manager (SAM) serves as a...

  • Security Operations Manager

    1 week ago

    Old Toronto, Canada Securitas Security Services USA, Inc. Full time

    Securitas is currently seeking a Security Account Manager to join their client in the Scarborough area. We are seeking an individual with experience in a corporate setting. Securitas is proud to employ over 350,000 employees globally in various industries with our clients and we are looking to add to our family. The Security Account Manager (SAM) serves as a...

  • Security Operations Manager

    1 week ago

    Old Toronto, Canada Securitas Security Services USA, Inc. Full time

    Securitas is currently seeking a Security Account Manager to join their client in the Scarborough area. We are seeking an individual with experience in a corporate setting. Securitas is proud to employ over 350,000 employees globally in various industries with our clients and we are looking to add to our family. The Security Account Manager (SAM) serves as a...

  • Security Operations Manager

    1 week ago

    Toronto, ON, Canada Securitas Security Services USA, Inc. Full time

    Securitas is currently seeking a Security Account Manager to join their client in the Scarborough area. We are seeking an individual with experience in a corporate setting. Securitas is proud to employ over 350,000 employees globally in various industries with our clients and we are looking to add to our family. The Security Account Manager (SAM) serves as...

  • Scarborough Health Network

    1 week ago

    Toronto, Canada Paladin Security Full time

    Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security...

  • Security Team Manager

    4 weeks ago

    Toronto, ON, Canada Securitas Security Services USA, Inc. Full time

    SUMMARY: The Security Team Manager (STM) serves as the day-to-day manager of a site security team that includes administrative security guards, security responders, security supervisors, control room supervisors and other security personnel at a client's datacenter. The STM is responsible for building a cohesive and high performing team. Reporting directly...

  • Scarborough Health Network

    3 weeks ago

    Toronto, Canada Paladin Security Full time

    Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE ! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and...