Sales and Service Coordinator Whirlpool

DESCRIPTION Sales & Service Coordinator (Whirlpool Program) The Opportunity: Represent the Best in the Business Ever wonder how the world’s most iconic appliances make it into millions of homes? At Acosta, we are the engine behind the brands you know and love. We are looking for a Bilingual Sales & Service Coordinator to be the face and voice of Whirlpool Corporation where life at home has always been at the heart of our business. In this role, you aren’t just answering phones; you are a brand ambassador for a portfolio that includes Whirlpool, Maytag, KitchenAid, and JennAir. If you are a fluent communicator in English and French who thrives on solving problems and driving sales, we want to meet you. RESPONSIBILITIES Your Impact As a key member of the Whirlpool Program, you will bridge the gap between premium products and the people who use them. You will: Be the Expert: Provide top-tier product and service support to consumers, retail partners, and technicians. Drive Growth: Act as a trusted consultant, guiding customers through product features to help them select the perfect appliance for their home. You will leverage your expertise to educate consumers on warranties and extended service plans, transforming routine inquiries into high-value sales opportunities. Solve Problems: Manage parts orders, field stock maintenance, and technical inquiries with speed and precision. Innovate: Help us get better by enhancing Standard Operating Procedures (SOPs) and supporting fresh projects. Build Relationships: Manage consumer profiles and product registrations to ensure every Whirlpool owner feels like a VIP. What You Bring to the Table Customer-First Mindset: You have 1–2 years of experience in customer service and a knack for making people feel heard. Tech Savvy: You’re a pro with Google Suite or Microsoft Office and can navigate multiple platforms simultaneously. Flexibility: You’re ready to support our partners during day, evening, and occasional weekend shifts. Bonus Points: If you have experience in the appliances or consumer electronics industry, you’ll hit the ground running QUALIFICATIONS Why You’ll Love Working With Us We offer the stability of a global leader with the culture of a supportive, growth‑oriented team. Remote First: Enjoy the comfort of working from home (with occasional travel to the Whirlpool Head Office). Invested in You: Comprehensive paid training and a culture of coaching and mentorship. Total Rewards: Competitive health and dental benefits plus a company‑matched retirement savings plan. The "Extras": Surprise perks you’ll actually enjoy Ready to join the powerhouse? We are reviewing applications as they arrive. Don’t wait—apply today and help us shape the future of the home appliance industry ABOUT US Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward‑thinking, value‑driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work‑life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. By applying, you agree to our Privacy Policy and Terms and Conditions of Use. #DiscoverYourPath Acosta, and its subsidiaries, is an Equal Opportunity Employer Job Category: Sales Support Position Type: Full time Business Unit: Corporate Salary Range: $47,000.00 - $55,000.00 Company: Mosaic Sales Solutions Canada Operating Co Req ID: 20224 Employer Description: ACOSTA_EMP_DESC #J-18808-Ljbffr