Team Lead – Digital Marketing

Senior Account Manager (Integrated Digital Marketing) Location: Calgary (Hybrid) or Remote (Canada) Type: Part time moving into Full-time About the Role We’re hiring a Senior Account Manager to own client relationships end-to-end and drive execution across our delivery team. You are fluent in the language of modern digital marketing, can read reports and performance data confidently, and can translate client goals into clear strategy and action plans. You will lead client strategy conversations, coordinate with internal specialists (SEO, Ads, Content, Video, Web Dev), keep delivery on track, and ensure clients feel informed, supported, and excited by results and new ideas. What You’ll Do Client Leadership + Strategy Lead onboarding, discovery, and ongoing strategy sessions with clients Build integrated marketing strategies that may include SEO, Google Ads, Meta/Facebook Ads, funnels, conversion strategy, and content/video Set priorities, define success metrics, and align expectations clearly with clients Delivery Coordination + Execution Translate strategy into clear tasks and briefs for SEO specialists, ad managers, content managers, videographers, and web developers Manage timelines, approvals, scope, and deliverables across multiple clients Collaborate with specialists to troubleshoot performance issues and adjust plans quickly Reporting + Performance Review and interpret reporting (ads, SEO, GA4, conversion metrics) and turn it into clear client-facing insights Identify trends, opportunities, and next-step recommendations based on data Present performance updates confidently and propose new ideas proactively Web + Technical Coordination Understand web development processes enough to manage client requests, updates, and developer communication Coordinate website edits, landing page improvements, tracking updates, and conversion enhancements with the developer and client Internal Leadership + Process Improvement Report key updates, risks, wins, and opportunities to the CEO Improve systems and workflows—spot what’s broken and help implement better processes Adopt new tools/technology quickly and help the team integrate them smoothly What You Bring 6+ years of agency experience in account management, client success, or digital marketing leadership Strong working knowledge of: SEO (technical basics, on-page, content, reporting, rankings, traffic, conversions) Sales funnels + sales processes (lead flow, conversion thinking, follow-up systems) Comfort working with cross‑functional experts and keeping everyone aligned Confidence handling client demands with calm leadership and solutions Extroverted, exceptionally outgoing, and relationship‑first A true can‑do attitude and willingness to learn new tools, processes, and platforms What Success Looks Like (First 90 Days) You independently run client meetings, notes, follow-ups, and action plans Clients feel supported and clear on priorities and progress Delivery is organized and moving forward without constant reminders Reporting is translated into simple insights and decisions You’re proactively bringing new ideas and spotting growth opportunities Traits That Thrive Here Calm under pressure, not easily rattled by urgent requests Proactive communicator (no ghosting, no “waiting for someone else”) Organized, decisive, and able to drive projects forward Curious, early adopter of technology, systems‑minded Competitive salary (based on experience Flexible work How to Apply A short note on why you’re a fit for this role 2–3 examples of accounts you’ve led (industry + what you owned + results) #J-18808-Ljbffr