Account Manager

4 weeks ago

Greater St John's Metropolitan Area, Canada m5 the agency Full time

We’re busy growing over here at m5 the Agency and we’re looking for a new account person to round out our growing team. As Account Manager, you will partner with clients to solve business problems and execute marketing campaigns. This involves strategic thinking, client management, project management, regular reporting, and great attention to detail. You are a problem solver who is strategic and who also enjoys managing the detailed projects to ensure they run smoothly. You focus on goals, objectives, and target audiences, and you recognize how each of these elements must inform effective strategies and tactics. You’re a good listener, and you work proactively to anticipate clients’ needs. If you’ve been thinking about a change, thrive in a fast-paced environment, and want to work in a place where every day is different, let’s chat.


Primary Responsibilities

  • Build and maintain client relationships.
  • Meet with clients to determine their requirements, timeframes, and budgets.
  • Prepare and develop briefs and project requests.
  • Coordinate workflow for projects with the creative and production teams - including developing + managing timelines, production requests, and estimates.
  • Prepare monthly billing and client budget control reports.
  • Create and communicate contact reports, status reports, budget management and any other client administrative support as required.
  • Support new business initiatives.

 

Qualifications

  • 3+ years of relevant experience at an agency or doing project management.
  • Undergraduate degree or diploma from a recognized post-secondary institution, or other relevant form of education.
  • Excellent organizational skills and ability to multi-task.
  • Exceptional interpersonal and communication skills.
  • Outstanding attention to detail.
  • Strong problem solving and decision-making skills.
  • Strong presentation skills.
  • Proficiency in Microsoft Office.
  • Highly motivated and adaptable with a demonstrated ability to thrive in a challenging, fast paced and team-oriented environment.
  • Works well independently and with a team.
  • Agency experience is preferred.


About the m5 Group of Companies

Group m5 is one of Atlantic Canada's largest independent, integrated collection of industry leading communications firms - m5 Marketing and Communications, m5 Public Affairs, MQO Research and Group ATN Consulting. We recognize that to build an excellent team, we need to provide an excellent place to work. m5 is an employer of choice in Atlantic Canada. We offer a work-life balance uncommon to the industry and the opportunity to work with some of the best and brightest minds locally and nationally. Every day, you will collaborate with a talented team to help us help our clients make meaningful changes in their communities and in their industries. At m5, variety is abundant, and if you seek it, there is endless opportunity. Regardless of your role or career level, you will learn from your colleagues and clients. We support staff through courses, webinars, and mentoring to remain current in our dynamic industry. We help our team balance work and life with flexible work-from-home policies, summer hours, and a generous annual vacation break. We offer health insurance, a corporate gym membership, retirement savings plans, and we’ve even created a “curiosity credit” to ensure staff can refill their creative cups outside our walls. We take care of our team, so they can bring their best selves to work, ready to collaborate and innovate, and your team can't wait to welcome you.


Don't meet every single requirement? Studies have shown that equity-deserving individuals are less likely to apply to jobs unless they meet every single qualification. The m5 group of companies is an equal opportunity employer and is dedicated to building a diverse, inclusive, and authentic workplace. So, if you are excited about this role but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway. You may just be the right candidate for this or other roles. If you require accommodation to participate in this recruitment, please contact (accommodation requests only, other emails will not be read).


This position is located in our St. John’s, NL office and is being offered on a permanent, full-time basis. Apply by May 17 th .

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