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Description The primary goal of the Sales Executive is to create and close new business opportunities. This requires managing all aspects of a customer relationship, collaborating with all internal MISTRAS Group stakeholders (i.e., Sales Director, COE’s/SME’s, Operations, etc.), and being accountable for meeting and exceeding yearly assigned quotas and related responsibilities tied in with organizational objectives. Responsibilities Plan, lead, and generate sales for MISTRAS Group, North American Services (NAS). Develop, implement, and execute a sales strategy for the NAS markets that results in delivering profitable growth as well as meeting and exceeding revenue objectives. Maintain and grow the existing customer base (via upselling, cross-selling, and other initiatives) with focus on researching and building new customer opportunities and relationships. Partner with customers to understand their business needs and objectives and report back to Executive Management, including the solicitation of customer KPIs (i.e., pricing, timeliness of quotation request responses, technology, technical support, safety, communications, training, continuous improvement, etc.). Work collaboratively with colleagues in Sales Team, COEs (SMEs), and Operations to close every opportunity and implement targeted sales strategy. Ability to communicate, present, and influence all levels of the customer organization, including executive and C‑Suite, and leveraging reach across all customer sites on a national and global basis. Identify and target new market opportunities outside of core/traditional Oil & Gas. Focus on teamwork or “Team‑first” attitude when passing on all new customer/bid opportunities outside of one’s assigned area of responsibility, industry, etc. Sells value and understands opportunity costs to maximize profitability of company’s service. Leverage industry knowledge and customer relationships to understand complex customer requirements on both a business and technical level. Responsible for the timely and accurate submission of all internal Sales Team reporting requirements (including, but not limited to, sales territory weekly reports, calendar updates, travel plans and call reports, customer analysis, etc.). Ensure timely and routine communications with Sales Team and Sales/Commercial Support Staff, Executive Management, and other stakeholders on competitive information, product issues, market trends, and customer perception on the overall MISTRAS Group offering. Load and maintain a qualified funnel of opportunities in the Interim Bid Outcome Log and CRM database with all customer contact information, related sales activities, and routine review of data to keep the information up‑to‑date and accurate. Produce and submit written proposals in pursuit of business. Adherence to and enforcement with Sales Team of Deal Desk & Contract Management (IntelAgree) DOA. Attend and participate in sales meetings and training, and represent MISTRAS Group at all trade shows, industry events, roundtables, etc., as approved by Executive Management. Negotiate and close. Physical Demand /Work Ethic Travel (within US and Canada) a minimum 50%, up to 75%, as needed for business needs. Occasional international travel may be required. Constant mental and/or visual attention; the work is either repetitive or diversified requiring constant alertness in a field and office environment. The job is typically performed under comfortable working conditions; any disagreeable elements are generally absent during normal performance of the job. Ability to travel throughout various customer facilities to experience and see the work. Must be able to wear safety equipment as required by safety department for personal. Will work in a remote (home) office setting and/or branch (lab) office. Minimum Requirements Bachelor’s Degree from an accredited institution is preferred. Degree is Business or Engineering is preferred. Requires 5+ years of experience in a sales/direct sales/account management. Demonstrated ability to penetrate new customer accounts, execute new initiatives, and business. In-depth understanding of asset protection solution industry; emphasis on NDT/NDE solutions highly. Broad knowledge of the business and technology. Ability to adjust strategies and approaches quickly as conditions change. Possess a combination of good process, conceptual, business analysis, and problem‑solving skills. Competent with Microsoft Office. CRM experience required (Zoho/IFS). Excellent verbal and written communication skills. Excellent organizational, presentation, and negotiation skills. Ability to work with the customer to understand customer needs, mutually satisfactory solutions, and knowledge of submitting written proposals, scopes of work, etc. Experience selling to end users/owners/operators/engineers/plant manager/quality/inspection personnel. Proven ability to meet and exceed sales targets tied in with overall organizational goals. Possess a valid Driver’s License with the ability to provide proof of it. MISTRAS Group, Inc. is committed to equal employment opportunity. Employment decisions including initial hiring and all matters involving the terms and conditions of employment will be made without regard to any protected class under applicable law. If hired, the employment relationship is “At‑Will,” which means that employment can be terminated at any time, and for any reason, at the option of either the Company or the employee. Please direct questions about these policies to a MISTRAS Group, Inc. Human Resources representative. MISTRAS Group, Inc. is an Equal Opportunity Employer/Veterans/Disabled. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr
