Billing & Revenue Analyst (SaaS)
3 weeks ago
The Revenue & Billing Analyst will play a critical role in managing and overseeing the invoicing process to ensure timely and accurate billing for our SaaS products and services. This role requires a detail-oriented individual with strong analytical skills, a deep understanding of SaaS billing models, and the ability to work cross-functionally to resolve billing issues and improve processes.
In addition, you will be a strategic partner to the Sales team, providing critical insights to drive revenue growth and optimization. This role leverages advanced data analysis and problem-solving skills to uncover actionable intelligence that informs decision-making and supports the achievement of company objectives. The primary goal is to enhance sales efficiency and profitability through data-driven insights, with a focus on developing, maintaining, and distributing accurate and timely revenue reporting.
What you'll do:
Full Cycle billing process:
- Responsible for the billing process, ensuring invoices are generated accurately and in a timely manner to enable timely and accurate revenue recognition in accordance to relevant accounting standards
- Collaborate with Sales, Revenue, and other departments to resolve billing discrepancies and improve invoicing processes.
- Maintain detailed documentation of revenue recognition policies and procedures.
Process Improvement
- Identify opportunities to streamline and automate accounts receivable processes.
- Lead or participate in projects to enhance the efficiency and effectiveness of the accounts receivable function.
- Oversee the implementation and maintenance of billing software and tools.
- Ensure data integrity and accuracy within the revenue management systems.
Reporting and Analysis:
- Prepare and analyze accounts receivable reports and procedures, providing insights and recommendations to senior management.
- Monitor key performance indicators (KPIs) related to accounts receivable and drive improvements.
- Support month-end and year-end closing activities, including account reconciliations and audit preparation.
- Provide timely and actionable insights through ad hoc analysis to support strategic decision-making and operational efficiency.
- Enable Sales leadership with the visibility they need to grow the sales team and meet their acquisition goals.
Accounts Receivable Management:
- Responsible for the full-cycle accounts receivable process, including invoicing, collections, cash application, and reconciliation.
- Ensure timely and accurate processing of customer invoices in compliance with company policies and contractual terms.
- Manage the aging of receivables, identifying and addressing overdue accounts.
- Implement and optimize collection strategies to reduce DSO (Days Sales Outstanding) and improve cash flow.
Customer Support:
- Act as the primary point of contact for client billing inquiries.
- Resolve billing issues and discrepancies in a timely and professional manner.
Team Collaboration:
- Collaborate with sales, customer success, and product teams to ensure accurate billing information and resolve any issues.
- Train and mentor junior billing staff.
What you'll bring:
- Bachelor's degree in Accounting, Finance, Engineering, or related field
- Minimum of 3 years of experience in billing or invoicing, preferably within a SaaS or technology company. Strong financial data analytics highly preferred and can be a substitute for invoicing experience.
- Strong analytical and problem-solving skills.
- Excellent written communication and customer service skills.
- High level of attention to detail and accuracy.
- Ability to work independently and manage multiple tasks effectively.
- Proficiency with invoicing and accounting software (e.g., Chargebee/Maxio, QuickBooks).
- Familiar with system administration and has a basic understanding of API connections or system integrations.
- Understanding of SaaS business models and revenue recognition principles.
- Familiarity with revenue recognition standards.
Technical Skills:
- Advanced proficiency in Excel/spreadsheets (pivot tables, formulas, data wrangling, and analysis).
- Proficiency in data visualization tools (e.g., Power BI, Tableau).
- Strong ability to extract, manipulate, and analyze large datasets.
- Proficiency in CRM reporting.
- SQL & Python knowledge is a plus.
Why you should apply:
Competitive Salaries with RRSP matching program
Generous paid vacay and sick days
A powerful Laptop
Budget for courses, books, and personal development
❤️ Peer to peer recognition and rewards
Team building events, happy hours, and off-sites
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