Specialist, Business Continuity

3 weeks ago


Toronto, Canada Air Canada Full time

Join to apply for the Specialist, Business Continuity role at Air Canada . Being part of Air Canada means becoming part of an iconic Canadian symbol, recently ranked the best airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Business Continuity will be responsible for developing, maintaining, and executing Air Canada’s enterprise contingency response and business continuity frameworks. This role ensures the airline’s operational resilience against major disruptions — including labour disputes, weather events, system outages, and fleet or infrastructure incidents. Responsibilities Contingency Planning Develop and maintain enterprise contingency plans covering a broad spectrum of potential operational disruptions. Partner with SOC, Airports, Flight Operations, and Corporate Security to ensure alignment and readiness across the organization. Lead after‑action reviews to identify learnings and integrate continuous improvement into future planning. Business Continuity Management Maintain Air Canada’s enterprise Business Continuity Plan (BCP), ensuring departmental ownership, regular testing, and executive reporting. Facilitate continuity planning workshops and scenario simulations to validate resilience strategies. Ensure continuity frameworks comply with regulatory and internal governance requirements. Incident Response Serve as a key member of the Operations Response Team during significant disruptions. Lead communication, decision‑tracking, and recovery actions across internal and external stakeholders. Support the Senior Director and Executive Operations leadership in crisis escalation, reporting, and stakeholder alignment. Governance & Stakeholder Engagement Establish governance and documentation standards for all continuity and contingency plans. Track and report program maturity, readiness metrics, and audit outcomes. Build strong partnerships across Operations, Corporate Security, IT, and Corporate Affairs to ensure enterprise‑wide preparedness. Qualifications Degree in Emergency Management, Operations, or a related field (advanced certification such as CBCP, ISO 22301 preferred). 5–8 years of experience in business continuity, emergency planning, or operations control in an aviation or complex operational environment. Strong organizational, facilitation, and crisis management skills. Ability to synthesize information rapidly and provide structured recommendations in time‑sensitive environments. Excellent stakeholder engagement and communication skills across executive and front‑line teams. Conditions Of Employment Candidates must be eligible to work in the country of interest, at the time any offer of employment is made. Seeking any required work permits/visas or other authorizations is the sole responsibility of the candidates applying for this position. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible, and rewarding work environment that highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. #J-18808-Ljbffr



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