Payroll Specialist

1 week ago

Toronto, Canada ADP Full time

Payroll Specialist Join to apply for the Payroll Specialist role at ADP . The role offers an opportunity to help clients leverage ADP's solutions to focus on growing their businesses. As a payroll specialist, you'll support ADP’s Human Resources Outsourcing department, answering payroll and tax-related questions from Client Payroll Administrators. You will maintain ADP’s service reputation and client satisfaction. Responsibilities: Manage client payroll: account for multiple clients, oversee scheduling and execution of payrolls according to SOPs, balance payrolls based on the year‑end calendar, remit third‑party remittances, and complete year‑end balancing and filing. Serve as a subject‑matter expert: provide accurate statutory information on payroll and tax filing, use knowledge bases and internal tools, and recommend best practices. Problem‑solver: collaborate with internal technical support, production departments, and ADP Service hubs to resolve issues and provide feedback for continuous improvement. Develop knowledge: maintain NPI designation, attend required training sessions, and demonstrate proficiency in learning. Required Qualifications: Minimum 5 years Canadian payroll processing experience. Minimum 5 years client service experience. Advanced internet and MS Office skills (Word/Excel). Excellent communication and analytical skills, translating findings into actionable solutions. Excellent client service skills. Preferred Qualifications: Post‑secondary education preferred, or equivalent experience in administration, client service, or HR. Working toward or holding a National Payroll Institute (NPI) certification (PCP, CPM) and benefit from tuition and membership reimbursements. You’ll Love Working Here Because You Can: Focus on mental health and well‑being with supportive resources. Join a company that gives back to communities. Grow with ongoing training, development, and tuition reimbursement. Innovate, problem‑solve, and shape the future of work. Balance work and personal time with flexible arrangements. Work globally with worldwide operations and networking. Belong by joining business resource groups. Apply now. To learn more about careers in Client Service at ADP , visit Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace and provides equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based on ADP’s operating needs and applicant merit. Ethics at ADP: ADP conducts business with the highest ethical standards and compliance. Our people uphold our values of integrity and a respectful workplace. Learn more at #J-18808-Ljbffr

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