Payroll Specialist

**Why DUCA?**

At DUCA, we strive for excellence in everything we do. Our commitment to **_Do more, Be more, Achieve more_** is what sets us apart and drives our company culture. DUCA’s impact goes beyond our financial solutions - we're dedicated to making a real difference in the lives of our members and in our community.

We believe our employees are our most valuable resource We are committed to providing you with the tools, support, and challenge you need to develop your career and achieve a healthy work-life balance while contributing to our outstanding culture. DUCA offers a strong total compensation package including competitive salaries and bonuses, employer-paid benefits, banking perks, wellness days, and much more.

**Payroll Specialist**

**Job Purpose & Summary**

The Payroll Specialist is a key member of the team responsible for delivering an exceptional employee experience through the provision of timely and accurate payroll activities and benefit / pension administration services. This position will meticulously adhere to internal procedures and deadlines to ensure payroll activities are delivered on-time and in compliance with associated regulations, legislation, and internal standards.

Additionally, the Payroll Specialist will troubleshoot issues and provide technical expertise and guidance for both internal and external stakeholders. This position also recommends changes to processes, forms, and workflows etc. to improve operational effectiveness.

***Key Accountabilities & Duties**
- Contribute to the delivery of accurate and on-time biweekly payrolls that include a high volume of transactions for salaried, hourly, and commissioned employee groups
- Meticulously adhere to internal policies, procedures, deadlines, and related controls when processing payroll entries such as salaries, commissions, bonuses, termination payments, and other special payments as required; ensure all entries are processed accurately and in compliance with associated regulations and legislation
- Through escalations from the Payroll & Benefits Coordinator, troubleshoot, resolve, and respond to complex employee queries about individual pay issues; provide technical expertise and guidance to employees and managers on payroll practices and systems
- Support the biweekly pay pre-submission audit process by verifying pay transactions and other activities completed by the Payroll & Benefits Coordinator
- Support the year-end reconciliation process and the timely submission of all payroll regulatory filings and production of tax related forms
- Provide support for all internal and external audits related to payroll transactions, user access, and/or related systems
- Make recommendations for updates to current payroll, benefit, and pension related forms, systems, processes, and workflows; identify, research, recommend, and implement new or enhanced procedures, and processes to improve operational effectiveness that support business needs
- Produce regular and ad-hoc reports as required

**Occupational Experience & Education Requirements**
- Undergraduate degree in Business, Accounting, Finance or related discipline, or combination of education and equivalent experience
- 2 - 3 years’ full cycle experience working in a high-volume payroll environment with salaried, hourly, and commissioned employee groups
- PCP designation or in progress
- Strong payroll systems experience (Desjardins’ EmployerD an asset)
- Experience in the administration of group benefit and defined contribution pension plans an asset

**Knowledge, Skills & Attributes**
- Demonstrated ability to take initiative and work independently while exercising mature judgment and decision-making skills
- Strong customer service orientation with the ability to build relationships across the organization
- Advanced proficiency in Excel with the ability to produce high-quality, user-friendly reports
- Excellent active listening, written, and verbal communication skills with the ability to influence at all levels of an organization
- Strong prioritization, organizational, and time-management capabilities
- Demonstrated experience managing multiple, competing tasks and priorities
- Ability to quickly deliver solutions that meet the needs of a fast-paced growing organization
- Excellent problem-solving, critical thinking, and analytical skills with the ability to resolve complex issues
- Ability to work in a dynamic team environment with tact and diplomacy
- High level of integrity, ethics, and professionalism with the demonstrated ability to ensure confidentiality and protection of employee data and other sensitive information

**Working Conditions**

Regular office environment

**Department: People and Culture**

**Primary Location: Corporate Office**

**Employment Status: Full-time**

**Hours per Week: 38**

We thank all applicants but only those considered for an interview will be contacted.