Bilingual Credit Administrator

2 weeks ago

Montreal, Canada Benjamin Moore Full time

Position location open to: Montreal, Quebec, Montvale, New Jersey or Toronto, Ontario with the requirement of being fluent in French & English.


Summary

To provide exceptional customer service to both internal and external customers. To support Credit Managers efforts to collect monies owed by making necessary calls as directed by Credit Manager. To facilitate and maintain new account files during the approval process. To act as a liason between customer, Credit Manager, and Cash Apps as each situation / scenario dictates.


Key Responsibilities

  • Ensure compliance with all company and departmental policies and procedures
  • Act in an honest, ethical manner representing Benjamin Moore's best interest
  • Assist in the timely collection of Benjamin Moore's accounts receivable as directed
  • Counsel customers in relation to their statement, invoice(s), credit / debit memo's, online portal, payments et al.
  • Work internally with sales teams to resolve customer issues
  • Perform reconciliation of customer accounts to ensure accurate invoicing and timely payments
  • Facilitate and maintain new account files during the approval process
  • Minimize bad debt risks and maximize accounts receivable collections
  • Deliver Credit Safe reports and Equifax reports upon request
  • Provide necessary documentation to third party collection agencies
  • Monitor and evaluate customer credit limits


Required Skills

  • Bilingual in English and French
  • Bachelor's degree, preferably in Finance, Accounting, Business Administration, or applicable work experience in finance, credit, collections, cash applications, accounting, accounts payable, accounts receivables
  • 1-3+ years work experience
  • Ability to multi-task under pressure while meeting critical deadlines
  • Analytical, critical thinking, and problem-solving skills
  • Excellent verbal and written communication skills
  • Excellent attention to detail
  • Ability to work independently and within a team environment
  • System skills including: SAP, Business Objects, MS Office, On Base Document Imaging


Compensation Philosophy

At Benjamin Moore, our brand represents excellence, and we strive to provide a comprehensive total rewards package to match. In addition to competitive base salary, every exempt and non-exempt role in our organization is eligible for a performance-based annual raise and bonus in recognition of their efforts that contribute to the success of our organization. We conduct regular pay audits, using both external market data and internal comparisons to ensure that our employees are compensated fairly and equitably. During our annual compensation review, we implement merit, equity, and promotion increases after a full calibration across all roles. We believe that benefits should connect you to the support you need when it matters most. In addition to our monetary compensation package, Benjamin Moore provides a full range of benefits that are personalized to help support you physically, financially, and emotionally, both through the big milestones and in your everyday life.


Diversity, Equity & Inclusion

At Benjamin Moore, we believe diversity of culture, talent, and varying perspectives is key to a collaborative, innovative, and successful business. We are committed to driving change within our organization through purposeful Diversity, Equity & Inclusion (DE&I) efforts, while also focusing on our customers and communities in which we serve. Our DE&I efforts allow each of us to authentically live our corporate values of Openness, Integrity, Community, Excellence and Safety. Our Social Impact programming of strategic local and national partnerships, in-kind donations, volunteerism, and more expands our ability to make a difference in the lives of all of our stakeholders. We hope you will join us and become an advocate for diversity and inclusion here at Benjamin Moore.

At Benjamin Moore & Co, we don’t just accept difference — we celebrate it, we support it, and we thrive because it benefits our employees, our products, and our community. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Benjamin Moore is proud to be an equal opportunity employer.


Student Loan Repayment Assistance Program

Benjamin Moore provides Student Loan Repayment Assistance Program to support eligible active employees who graduated from an accredited post-secondary educational institution. The Repayment Program is intended to contribute to reducing employee’s student loans. The Company follows all rules and regulations concerning the taxability of student loan repayments provided under applicable law.


EOE

Benjamin Moore & Co. is an equal-opportunity employer that is committed to a culture of inclusion and diversity. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Our commitment to these principles means all employment decisions are made based on qualifications, merit, and business need.

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