Bilingual Credit Administrator

7 days ago

Montreal, Quebec, Canada Benjamin Moore Full time

Position location open to:
Montreal, Quebec, Montvale, New Jersey or Toronto, Ontario with the requirement of being fluent in French & English.
SummaryTo provide exceptional customer service to both internal and external customers. To support Credit Managers efforts to collect monies owed by making necessary calls as directed by Credit Manager. To facilitate and maintain new account files during the approval process. To act as a liason between customer, Credit Manager, and Cash Apps as each situation / scenario dictates.

Key ResponsibilitiesEnsure compliance with all company and departmental policies and proceduresAct in an honest, ethical manner representing Benjamin Moore's best interestAssist in the timely collection of Benjamin Moore's accounts receivable as directedCounsel customers in relation to their statement, invoice(s), credit / debit memo's, online portal, payments et al.

Work internally with sales teams to resolve customer issuesPerform reconciliation of customer accounts to ensure accurate invoicing and timely paymentsFacilitate and maintain new account files during the approval processMinimize bad debt risks and maximize accounts receivable collectionsDeliver Credit Safe reports and Equifax reports upon requestProvide necessary documentation to third party collection agenciesMonitor and evaluate customer credit limitsRequired SkillsBilingual in English and FrenchBachelor's degree, preferably in Finance, Accounting, Business Administration, or applicable work experience in finance, credit, collections, cash applications, accounting, accounts payable, accounts receivables1-3+ years work experienceAbility to multi-task under pressure while meeting critical deadlinesAnalytical, critical thinking, and problem-solving skillsExcellent verbal and written communication skillsExcellent attention to detailAbility to work independently and within a team environmentSystem skills including: SAP, Business Objects, MS Office, On Base Document ImagingCompensation PhilosophyAt Benjamin Moore, our brand represents excellence, and we strive to provide a comprehensive total rewards package to match.

In addition to competitive base salary, every exempt and non-exempt role in our organization is eligible for a performance-based annual raise and bonus in recognition of their efforts that contribute to the success of our organization.

We conduct regular pay audits, using both external market data and internal comparisons to ensure that our employees are compensated fairly and equitably.

During our annual compensation review, we implement merit, equity, and promotion increases after a full calibration across all roles. We believe that benefits should connect you to the support you need when it matters most.

In addition to our monetary compensation package, Benjamin Moore provides a full range of benefits that are personalized to help support you physically, financially, and emotionally, both through the big milestones and in your everyday life.

Diversity, Equity & InclusionAt Benjamin Moore, we believe diversity of culture, talent, and varying perspectives is key to a collaborative, innovative, and successful business.

We are committed to driving change within our organization through purposeful Diversity, Equity & Inclusion (DE&I) efforts, while also focusing on our customers and communities in which we serve.

Our DE&I efforts allow each of us to authentically live our corporate values of Openness, Integrity, Community, Excellence and Safety.

Our Social Impact programming of strategic local and national partnerships, in-kind donations, volunteerism, and more expands our ability to make a difference in the lives of all of our stakeholders.

We hope you will join us and become an advocate for diversity and inclusion here at Benjamin Moore.

At Benjamin Moore & Co, we don't just accept difference — we celebrate it, we support it, and we thrive because it benefits our employees, our products, and our community.

We are an equal opportunity employer and value diversity.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Benjamin Moore is proud to be an equal opportunity employer.

Student Loan Repayment Assistance ProgramBenjamin Moore provides Student Loan Repayment Assistance Program to support eligible active employees who graduated from an accredited post-secondary educational institution.

The Repayment Program is intended to contribute to reducing employee's student loans. The Company follows all rules and regulations concerning the taxability of student loan repayments provided under applicable law.
EOEBenjamin Moore & Co. is an equal-opportunity employer that is committed to a culture of inclusion and diversity.

We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to these principles means all employment decisions are made based on qualifications, merit, and business need.

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