Staff Product Manager, Card Experience

1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Affirm Card is at a massive inflection point. We have reached millions of cardholders inside our network, but we are just scratching the surface of a 150M+ external TAM. We are looking for a Staff Product Manager to own the critical "Pre-Swipe" Experience – the defining moments between a user saying "yes" to the card and making their first purchase. This is not just an optimization role; it is a 0->1 strategic ownership role. You will be responsible for the Activation Journey, New User Experience (NUX), and the Checkout experience. Your mandate is to make the onboarding process "butter smooth" in an industry known for friction, turning complex financial compliance into a magical, instant consumer experience. You will lead the vision for how we welcome millions of new users, creating the fastest, most delightful path to share of wallet. You will build the bets that change how people think about cards, spend and pay over time for many years to come. What You'll Do Own the "Pre-Swipe" Vision: Define the long‑term strategy for Card Activation and New User Experience. You will own the roadmap for taking a user from "Interested" to "Ready to Transact," bridging the gap between digital provisioning and physical card unboxing. Build 0->1 Growth Bets: Identify and launch net‑new features that drive activation. Whether it’s gamified onboarding, instant wallet provisioning (Apple/Google Pay), or novel "first‑use" incentives, you will lead the charge on innovation. Obsess Over the Funnel: Manage the end‑to‑end checkout and activation funnel. You will ruthlessly eliminate friction, optimizing for speed, clarity, and delight, ensuring our drop‑off rates are industry‑leading lows. Cross‑Functional Leadership: As a Staff PM, you will act as the conductor for a complex group of stakeholders. You will partner deeply with Engineering to decouple growth from platform debt, and work with Design to ensure our UX is world‑class. Navigate Complexity: You will work hand‑in‑glove with Risk, Legal, and Compliance to invent new ways to onboard users safely without sacrificing speed. You will turn regulatory requirements into seamless product experiences. Drive Activation Economics: Own the metrics that matter. You are responsible for Time‑to‑First‑Transaction, 30‑Day Activation Rates, and Wallet Provisioning penetration. What We Look For 7+ years of Product Management experience, with a clear track record in consumer mobile apps, fintech, or neobanks. Experience Owning Critical Funnels: You have deep experience optimizing high‑stakes conversion flows (e.g., checkouts, sign‑ups, KYC) and understand the psychology of user activation. 0->1 Builder Mentality: You aren’t just an optimizer; you have a history of launching new products or features from scratch that fundamentally changed user behavior. Technical & Design Fluency: You can speak the language of engineering (API constraints, latency) and have an incredibly high bar for UI/UX design. You know what "butter smooth" feels like and won't settle for clunky interactions. Strategic Influence: You have experience leading without authority, capable of aligning senior stakeholders and guiding embedded engineering/design pods through ambiguity. Data‑Driven Intuition: You are fluent in SQL/Amplitude and use data to find the bottleneck, but use product intuition to solve it. This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Pay Grade – P Equity Grade – 7 Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). CAN base pay range per year: $178,000 – $228,000 Affirm is proud to be a remote‑first company The majority of our roles are remote and you can work almost anywhere within the country of employment. This role may occasionally require work out of the assigned office. Benefits Health care coverage – affirm covers all premiums for all levels of coverage for you and your dependents. Flexible Spending Wallets – generous stipends for spending on technology, food, various lifestyle needs, and family forming expenses. Time off – competitive vacation and holiday schedules allowing you to take time off to rest and recharge. ESPP – an employee stock purchase plan enabling you to buy shares of affirm at a discount. We believe it’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. For U.S. positions that could be performed in Los Angeles or San Francisco, pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, affirm will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr