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A Canadian benefits administration firm is seeking a Customer Experience Specialist in Toronto. This hybrid position requires bilingual proficiency in French and English, with responsibilities including serving as the first point of contact for Plan Members via phone, email, and chat. Candidates should have over two years of customer service experience and strong communication skills. The role offers comfortable compensation, generous vacation, and a supportive work environment that values personal and professional growth.#J-18808-Ljbffr