Senior Quality Assurance Automation Engineer
4 weeks ago
Job Title: Systems Testing / QA Specialist - Senior Location: Toronto, ON (Hybrid - 2 days onsite per week, flexibility possible) Client: Public Sector Duration: 12+ Month Contract (Extension Possible) Note: We are seeking a highly skilled Senior Systems Testing / QA Specialist with 7+ years of experience to support the implementation of a Genesys Cloud CX Contact Centre as a Service (CCaaS) solution, including Verint Workforce Management (Enterprise & Essentials) and Verint Quality Management . The ideal candidate will be hands-on with manual and automated testing , work closely with vendors and internal stakeholders , and play a key role in validating system functionality, integrations, and overall solution quality in a large-scale public sector environment. Key Skills & Expertise: 7+ years of experience in manual and automated software testing Strong experience with functional, regression, integration, and UI testing Hands-on experience with UAT coordination and defect resolution Familiarity with contact centre technologies (Genesys Cloud CX, Verint WFM, Verint QM - strong asset) Proficiency with test management and defect tracking tools (JIRA, Azure DevOps, TestRail or equivalent) Solid understanding of QA methodologies, SDLC, and testing best practices Experience investigating issues using application logs and test results Excellent analytical, documentation, and communication skills Ability to work independently and collaboratively in cross-functional teams Experience / Requirements: Bachelor's degree in Computer Science, Information Technology, or related field 7+ years of experience designing, executing, and maintaining test strategies, test plans, and test cases Proven experience supporting public sector or service-oriented environments (preferred) Experience working with external vendors and infrastructure teams Exposure to test automation tools or scripting is considered an asset Strong organizational skills with a high attention to detail Ability to manage priorities in a fast-paced project environment Responsibilities: Design, execute, and maintain manual and automated test cases based on business and technical requirements Perform functional, regression, integration, and UI testing across Genesys Cloud CX and Verint platforms Coordinate and support User Acceptance Testing (UAT) and manage issue resolution Collaborate with developers, IOS business analysts, infrastructure teams, and vendor partners Lead or coordinate testing activities with project QA resources Develop and maintain QA documentation including test strategies, matrices, plans, scripts, scenarios, and reports Investigate testing and production issues, analyze logs, and escalate risks as needed Log, track, and manage defects using JIRA or Azure DevOps , ensuring timely resolution Provide regular updates on test progress, defects, risks, and quality metrics Identify opportunities for process improvement and quality enhancements If you're interested in exploring this opportunity or learning more, please share your updated resume at
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Senior Quality Assurance Automation Engineer
5 days ago
Toronto, Canada BuzzClan Full timeSenior Quality Assurance Automation Engineer Location: Toronto, ON (Hybrid – 2 days onsite per week, flexibility possible) Client: Public Sector Duration: 12+ Month Contract (Extension Possible) Summary: We are seeking a highly skilled Senior Systems Testing / QA Specialist with 7+ years of experience to support the implementation of a Genesys Cloud CX...
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Senior Quality Automation Engineer
3 weeks ago
Toronto, Canada BMO Full timeSenior Quality Automation Engineer We are seeking a highly skilled, motivated Senior Quality Engineer focused on automation to join our dynamic team. The role involves designing, developing, and executing automated tests to ensure the highest level of product quality. Key Responsibilities Design, develop, and maintain automated test scripts for various...
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Senior Quality Automation Engineer
3 weeks ago
Toronto, Canada BMO Full timeSenior Quality Automation Engineer We are seeking a highly skilled, motivated Senior Quality Engineer focused on automation to join our dynamic team. The role involves designing, developing, and executing automated tests to ensure the highest level of product quality. Key Responsibilities Design, develop, and maintain automated test scripts for various...
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Senior Manager, Quality Assurance Automation
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Toronto, Canada Scotiabank Full timeTitle: Senior Manager, Quality Assurance Automation - Cards Engineering Requisition ID: 239818 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Role The Senior Manager, Testing Automation plays a pivotal leadership role in driving the automation strategy and execution across the Cards Engineering...
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Senior Quality Assurance Automation Engineer
6 hours ago
Toronto, Ontario, Canada Apptoza Inc. Full timeHello everyone,I hope this message finds you well. My name is Aravind, and I am a Senior Technical Recruiter atApptoza Inc.I'm excited to share that we're expanding our team and have some fantastic opportunities availableWe're currently hiring for the position ofSenior Automation Test Engineer (API & UI – Katalon, Java)and are looking for talented...
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Senior Quality Assurance Engineer
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Toronto, Canada Aviso Full timeBase pay range CA$83,000.00/yr - CA$95,000.00/yr About Aviso Wealth At Aviso, we are dedicated to improving the financial well‑being of Canadians. As a leading wealth‑management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values...
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Senior Quality Assurance Engineer
2 weeks ago
Toronto, Canada Aviso Full timeBase pay range CA$83,000.00/yr - CA$95,000.00/yr About Aviso Wealth At Aviso, we are dedicated to improving the financial well‑being of Canadians. As a leading wealth‑management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values...
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Quality Assurance Engineer
3 weeks ago
Toronto, Canada Motion Recruitment Partners LLC Full timeA major player in the insurance game is looking to bring on a QA Engineer to their Midtown office. This company is undergoing a huge technology expansion and is growing rapidly in the IT world.The ideal candidate is a senior Quality Assurance Engineer who has experience working in both automated and manual quality testing frameworks. This opportunity is...
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Quality Assurance Engineer
3 weeks ago
Toronto, Canada Motion Recruitment Partners LLC Full timeA major player in the insurance game is looking to bring on a QA Engineer to their Midtown office. This company is undergoing a huge technology expansion and is growing rapidly in the IT world. The ideal candidate is a senior Quality Assurance Engineer who has experience working in both automated and manual quality testing frameworks. This opportunity is...
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Senior Quality Assurance Engineer
6 hours ago
Toronto, Ontario, Canada Aviso Wealth Full timeAviso Wealth:At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and...
