Patient Service Clerk at CHEO

5 days ago

Montreal, Quebec, Canada Children’s Hospital of Eastern Ontario Full-time
Join CHEO as a Patient Service Clerk, where you'll facilitate vital patient scheduling and support care. Your skills in managing patient appointments and records will be key in this integral role.

At CHEO, a leader in pediatric health, this position involves registering patients, scheduling appointments, and managing referrals using the EPIC system. With over 6,500 dedicated staff, your contributions will help deliver exceptional care to children and youth. The environment values collaboration, and you’ll make a difference in patient flow and care continuity.

Key Responsibilities: • Schedule and register patients in EPIC systems • Manage electronic referrals and validate patient records • Ensure accurate check-ins and check-outs daily • Monitor patient lists and follow-ups per established guidelines • Communicate with patients and clinical staff effectively

Requirements: • Secondary School Graduation Diploma • 6 months of related experience • Proficiency in EPIC software and clinical processes • Ability to adapt to changing priorities • Bilingualism in English/French is essential

Be a crucial part of CHEO’s mission to provide the best pediatric health care to children and their families.