Patient Service Clerk at CHEO
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At CHEO, this patient service clerk position involves handling patient appointments and maintaining accurate patient records. Your duties will include managing referrals, check-ins, and payments while ensuring adherence to policies and procedures. The work environment fosters collaboration and community involvement in providing care for children and youth.
Key Responsibilities: • Schedule patient appointments using Epic's Cadence • Register new patients and manage referral updates • Greet patients during check-in and verify their information • Collect payments and complete necessary documentation • Monitor workqueues and assist in patient inquiries
Requirements: • Secondary School Graduation Diploma • 6 months of related experience preferred • Knowledge of Epic software and patient registration • Effective verbal and written communication skills • Bilingualism in English and French required
Excel in a role driving patient-centered care while engaging with families in need of support.
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