Banquets - Captain

Banquet Captain $19.25/hour + gratuities | Growth-focused hospitality team   Our people are the heart of our business. We’re looking for enthusiastic, detail-oriented, hospitality-driven individuals to join our Event Team in the Okanagan. Whether you’re building valuable service experience or growing your career in hospitality, we’re committed to training, mentoring, and supporting your professional goals. If you thrive in a fast-paced environment and love creating memorable guest experiences, this role is for you.   Our restaurants are industry leaders in guest service and team development, offering opportunities for growth at every stage of your career. You’ll work alongside passionate hospitality professionals in a supportive, energized team while helping bring our globally inspired, chef-driven menu to life. Every event is a chance to deliver exceptional service and create unforgettable experiences for our guests.   What’s In It for You $19.25/hour plus event gratuities Opportunities for career growth within a rapidly expanding hospitality company Mileage reimbursement when traveling between cities (if required) Employee discounts at Sandman Hotels, Moxies, Denny’s, Shark Club, Revelstoke Mountain Resorts, discounts in all Northland-affiliated brands, and various partner programs   What You’ll Do Ensure tables are decorated correctly, food is presented well, and service goes off without a hitch Manage the floor staff, ensure team members are dressed in uniform and delivering exceptional guest service in a friendly yet speedy manner  Work directly with the event coordinators or hosts, problem solve in the moment when addressing questions or concerns that may arise during or before service.  Be the lead on event supervision and execution. Manage clients in an efficient yet organized manner including setting up meetings, forwarding contracts, billing, etc. Deliver feedback and coaching to banquet team Provide full room set-ups including A.
V. and bar Ensure rooms are checked and maintained throughout the service Handle administration duties including (but not limited to) invoicing and A/R, contracts, customer service (email and phone inquiries) Demonstrate leadership by building positive team moral What We’re Looking For Passion for hospitality and exceptional guest service Strong organizational skills and attention to detail Confident communicator who stays calm under pressure Team-oriented mindset with leadership potential Comfortable multitasking in a fast-paced environment Physically able to be on your feet and assist with lifting tables and chairs Professional, positive, and energetic demeanor