Solutions Specialist-MS365, Cloud, Server, Azure

ABOUT WBM
WBM is one of Western Canada's largest and fastest-growing technology organizations. With teams across Winnipeg, Saskatoon, Regina, Calgary, and Vancouver, we help organizations modernize the way they work through managed technology services and solutions.
For more than 75 years, WBM has built its reputation by investing in our people, working closely with clients, and delivering better business outcomes through technology.
ABOUT THE ROLE
As a Solutions Specialist, you will play an important role in delivering technology projects for clients ranging from small businesses to large enterprises.

You will work closely with WBM team members, project managers, technical specialists, vendors, and client stakeholders to implement solutions that meet business and technical requirements. This role focuses on Microsoft 365, Azure, cloud services, server migrations, and endpoint modernization, with a strong emphasis on security, documentation, and customer experience.

Success in this position comes from delivering reliable technical solutions, communicating clearly throughout the project, and helping clients modernize their technology environments with confidence.

WHAT YOU WILL DO

Implement, configure, migrate, validate, and troubleshoot Microsoft 365, Azure, server, cloud, and endpoint solutions

Complete assigned technical work according to approved solution designs and project plans

Support Microsoft 365 implementations across identity, collaboration, productivity, security, compliance, and device management

Complete discovery, readiness, remediation, testing, cutover, validation, and post-migration support activities

Assess and migrate Windows Server workloads and supporting services

Deploy and modernize Windows endpoints using Microsoft Intune, Microsoft Entra ID, and Windows Autopilot

Implement configuration profiles, compliance policies, application deployments, update policies, and endpoint security controls

Support the onboarding of new clients and identify technical, security, or compliance gaps requiring additional project work

Apply identity, access, endpoint, data protection, security, and compliance requirements throughout project delivery

Create and maintain technical documentation, including assessments, implementation records, diagrams, runbooks, and standard operating procedures

Provide clear knowledge transfer and handoff documentation to operational and support teams

Collaborate with project managers, architects, vendors, technical specialists, and client stakeholders

Communicate project progress, technical risks, issues, and dependencies clearly and promptly

Deliver a positive and professional customer experience throughout each engagement

WHAT YOU'LL BRING
Required Experience

3+ years of experience in Systems Administration, Microsoft 365 Administration, Cloud Administration, Endpoint Administration, Technical Consulting, or a similar technical role

Hands-on experience implementing, migrating, and supporting Microsoft 365, Azure, server, and endpoint solutions

Experience participating in migration, deployment, or modernization projects

Experience collaborating with project managers, architects, vendors, and client stakeholders to successfully deliver projects

Microsoft 365 & Cloud
Experience with:

Microsoft Entra ID, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, and Microsoft Intune

Multi-Factor Authentication (MFA), Conditional Access, and identity security

Microsoft 365 security, compliance, governance, and data protection features

PowerShell or similar automation tools

Azure & Infrastructure
Experience with:

Windows Server administration and migrations

Active Directory, DNS, DHCP, file and print services

Azure administration and migration projects

Hybrid cloud environments

Azure networking, compute, storage, backup, and recovery concepts

Server modernization and workload migration activities

Endpoint Management
Experience with:

Microsoft Intune and Windows Autopilot

Microsoft Entra Join and Hybrid Join

Endpoint compliance and configuration policies

Application deployment and update management

Endpoint security, encryption, and device management

Endpoint migration and modernization projects

Security & Documentation

Strong understanding of cybersecurity best practices and modern security frameworks

Knowledge of Identity and Access Management, MFA, Conditional Access, and Zero Trust principles

Ability to troubleshoot complex technical issues across Microsoft ecosystems

Experience creating technical documentation, implementation plans, migration runbooks, and knowledge transfer documentation

Strong attention to detail and commitment to quality deliv