Early Stage Collections Specialist at Meridian
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Drive financial success as an Early Stage Collector at Meridian OneCap, a hybrid role based in Toronto. Engage with customers to negotiate payments and ensure account resolutions are handled effectively.
In this contract position, you will minimize delinquent accounts through proactive follow-ups and by collaborating with internal teams. With a focus on customer satisfaction, you will assess non-payment reasons and pave solutions. Your expertise in collections will contribute to meeting team targets for delinquencies and loan losses while enhancing customer relationships.
Key Responsibilities:
- Negotiate payment arrangements for past due accounts
- Manage collections email queue with established SLAs
- Ensure agreements are met through follow-up
- Review accounts in detail for non-payment issues
- Prepare files for referral to Late Stage Collectors if necessary
Requirements:
- 2-5 years experience in collections or financial services
- Bilingual in English and French is an asset
- Excellent problem solving and negotiating skills
- Strong written and verbal communication
- Experience with Microsoft Office applications
Utilize your negotiation skills and collections experience to help maintain Meridian's exceptional customer service.
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Toronto, ON, Toronto Census Division, ON; Ontario, Canada Meridian OneCap Credit Corporation Full-timeDrive financial success as an Early Stage Collector at Meridian OneCap, a hybrid role based in Toronto. Engage with customers to negotiate payments and ensure account resolutions are handled effectively. In this contract position, you will minimize delinquent accounts through proactive follow-ups and by collaborating with internal teams. With a focus on...
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