Collections Associate
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Join Meridian OneCap as a Collections Associate and help manage early-stage delinquency in a hybrid work environment. Focus on effective communication and negotiation with customers for payment resolutions. This six-month contract role involves regular follow-ups with delinquent accounts and coordinating with departments to resolve issues. Your proven skills in collections will play a key role in minimizing loan losses and enhancing customer satisfaction. Collaborate with team members to drive positive experiences and improve operational efficiency. Key Responsibilities:
- Contact customers for payment negotiations
- Oversee daily collections email communications
- Ensure compliance with payment agreements through follow-up
- Analyze account details for non-payment strategies
- Process daily activities efficiently, averaging 50-70 tasks
- 2-5 years in collections preferred
- Fluency in English and French is beneficial
- Strong communication skills, both written and spoken
- Proficient in Microsoft Office tools
- Educational background in finance is a plus
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