Customer Service Agent at Executive Flight Centre
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Enhance your customer service skills with Executive Flight Centre as a Customer Service Agent. Work at Horizon locations, providing outstanding support to aerodrome and camp passengers in a dynamic, rotational position.
As a full-time Customer Service Agent, your key responsibilities include welcoming passengers, processing check-ins, and ensuring smooth boarding procedures. Candidates should have at least two years of customer service experience, preferably in aviation. This role requires you to communicate effectively with passengers and team members while maintaining a professional appearance and demeanor.
Key Responsibilities:
- Welcome and greet passengers arriving at the aerodrome
- Generate flight manifests and manage the check-in process
- Verify passenger counts and handle incident reporting
- Support housekeeping and light maintenance tasks
- Liaise with external transportation companies for smooth transitions
Requirements:
- Minimum two years of customer service experience
- Valid Class 5 driver's license with clean record
- Strong communication and troubleshooting skills
- Proficiency in Microsoft Office products
- Ability to multi-task effectively in dynamic environments
Leverage your experience and dedication to customer service to thrive with Executive Flight Centre at Horizon locations.