Customer Service Agent at Executive Flight Centre

4 days ago

Edmonton, Division No. 11, Canada Executive Flight Centre Group Ltd Full-time
Enhance your customer service skills with Executive Flight Centre as a Customer Service Agent. Work at Horizon locations, providing outstanding support to aerodrome and camp passengers in a dynamic, rotational position. As a full-time Customer Service Agent, your

key responsibilities
include welcoming passengers, processing check-ins, and ensuring smooth boarding procedures. Candidates should have at least two years of customer service experience, preferably in aviation. This role requires you to communicate effectively with passengers and team members while maintaining a professional appearance and demeanor.

Key Responsibilities

Welcome and greet passengers arriving at the aerodrome
Generate flight manifests and manage the check-in process
Verify passenger counts and handle incident reporting
Support housekeeping and light maintenance tasks
Liaise with external transportation companies for smooth transitions

Requirements:

Minimum two years of customer service experience
Valid Class 5 driver's license with clean record
Strong communication and troubleshooting skills
Proficiency in Microsoft Office products
Ability to multi-task effectively in dynamic environments Leverage your experience and dedication to customer service to thrive with Executive Flight Centre at Horizon locations.