Client-Focused Administrative Assistant Role

1 day ago

Edmonton, Alberta, Canada Pathlion Full-time

Join our organization as an Administrative Assistant focused on client service and support. This intermediate, onsite position emphasizes communication, administrative tasks, and credential processing responsibilities.

As an Administrative Assistant, you will play a crucial role in supporting our managers and employees while handling inquiries from various stakeholders. Your responsibilities will span from managing client data to processing credential assessments, ensuring compliance with Alberta's standards. Additionally, you will assist in training new staff and enhancing the administrative processes.

Key Responsibilities:

  • Primary contact for inquiries from educators and stakeholders
  • Process Canadian and international educational credentials
  • Maintain client data accuracy in CCIS and ECDS
  • Provide essential administrative and clerical support
  • Liaise with educational institutions regarding verification

Requirements:

  • Excellent customer service and communication skills
  • Proficiency in managing information systems
  • Understanding of certification processes
  • Ability to handle high-volume inquiries with ease
  • Administrative experience in relevant fields

Capitalize on your skills to drive effective administrative support and improve client interactions.