Customer Support
11 hours ago
About Checkflo: Checkflo delivers end-to-end payment solutions from FBO account management and compliance services to secure check processing and document fulfillment for financial institutions, payment platforms, Fortune 500 companies, and regulated industries. We're looking for a Customer Support & Account Coordinator to join our growing team. This role combines client communication, data entry, and account management. You'll be the first point of contact for customers, ensuring they receive timely assistance, clear instructions, and a smooth onboarding experience. You'll work closely with our sales and operations teams to set up new accounts, input and verify data, and troubleshoot customer inquiries related to Checkflo's platform. Responsibilities Respond to customer inquiries via email and chat in a timely, professional, and friendly manner Assist with onboarding new customers by setting up Checkflo accounts and verifying information Enter and maintain client data accurately in our system Communicate clearly with customers about next steps, required documents, and troubleshooting processes Collaborate with internal teams (Sales, Printing/Shipping, Development) to resolve client issues efficiently Prepare or update customer account documentation as needed Monitor client activity and follow up to ensure successful account activation and satisfaction Identify recurring support issues and share feedback for process improvements Qualifications Strong written and verbal communication skills High attention to detail and accuracy with data entry Tech-savvy and comfortable learning new software platforms Organized, dependable, and able to multitask effectively Prior experience in customer support, data entry, or account coordination is preferred Familiarity with payment systems, financial software, or SaaS products is a plus
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Customer Support/technical Support
2 weeks ago
Québec, Canada Reseau sans fil Otodata Inc. Full time**Customer Service Agent - Full Time** The Customer Service Agent and Support is responsible for assisting customers in resolving technical issues with products in a professional manner and with the utmost respect for defined standards in terms of quality of service and productivity. **Main responsibilities** - Assess and understand customer needs and...
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Customer Support
2 days ago
québec, Canada SmartHire Human Capital Solutions Full timeAbout Checkflo:Checkflo delivers end-to-end payment solutions from FBO account management and compliance services to secure check processing and document fulfillment for financial institutions, payment platforms, Fortune 500 companies, and regulated industries.We’re looking for a Customer Support & Account Coordinator to join our growing team. This role...
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Customer Support
14 hours ago
Québec, Canada SmartHire Human Capital Solutions Full timeAbout Checkflo: Checkflo delivers end-to-end payment solutions from FBO account management and compliance services to secure check processing and document fulfillment for financial institutions, payment platforms, Fortune 500 companies, and regulated industries. We’re looking for a Customer Support & Account Coordinator to join our growing team. This...
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Bilingual Associate Customer Support
2 weeks ago
québec, Canada Tech Mahindra Full timeOn this project you will be providing frontline customer service and support for internet, home phone and TV customers. You will be answering questions and resolving issues related to billing. In addition to this, you will be tasked with sales and retention opportunities.What you will do:Responding to calls from customers who have questions regarding phone,...
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Bilingual Associate Customer Support
3 weeks ago
Québec, Canada Tech Mahindra Full timeOn this project you will be providing frontline customer service and support for internet, home phone and TV customers. You will be answering questions and resolving issues related to billing. In addition to this, you will be tasked with sales and retention opportunities.What you will do:Responding to calls from customers who have questions regarding phone,...
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Bilingual Associate Customer Support
4 weeks ago
québec, Canada Tech Mahindra Full timeOn this project you will be providing frontline customer service and support for internet, home phone and TV customers. You will be answering questions and resolving issues related to billing. In addition to this, you will be tasked with sales and retention opportunities. What you will do: Responding to calls from customers who have questions regarding...
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Bilingual Associate Customer Support
3 weeks ago
Québec, Canada Tech Mahindra Full timeOn this project you will be providing frontline customer service and support for internet, home phone and TV customers. You will be answering questions and resolving issues related to billing. In addition to this, you will be tasked with sales and retention opportunities. What you will do: Responding to calls from customers who have questions regarding...
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Customer Support Partner Bilingual
4 days ago
Québec, Canada SPI Santé Sécurité SPI Health and Safety Full timeWHO WE ARE With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. **We are people with GRIP**: Go-Getter, Renders Service, Innovative, and Passionate for succeeding. The well-being of people is the purpose of SPI Health and Safety and involves three fundamental components: **Our Employees**:...
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Bilingual Associate Customer Support
3 weeks ago
Québec City, Canada Tech Mahindra Full timeOn this project you will be providing frontline customer service and support for internet, home phone and TV customers. You will be answering questions and resolving issues related to billing. In addition to this, you will be tasked with sales and retention opportunities.What you will do:Responding to calls from customers who have questions regarding phone,...
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Bilingual Associate Customer Support
3 weeks ago
Québec, QC, Canada Tech Mahindra Full timeOn this project you will be providing frontline customer service and support for internet, home phone and TV customers. You will be answering questions and resolving issues related to billing. In addition to this, you will be tasked with sales and retention opportunities. What you will do: Responding to calls from customers who have questions regarding...
