Customer Experience Agent
4 days ago
Mission The art of customer service: your area of excellence As the main point of contact for our customers and representatives, you'll play a key role in our team. Thanks to your organizational and communication skills, you'll contribute not only to our customers' satisfaction, but also to the growth of our sales and the reputation of Kimpex. This is a strategic opportunity that will make you a major player in our collective successIn this position, you will have the opportunity to :Support the external sales team by ensuring the entry and follow-up of customer ordersProgram and publish placement campaigns on the retail web sales platformFollow up on deliveries with the various carriers and inform customers accordinglyProcess invoice correction requests- Provide attentive customer service to B2C website customers, answering questions, resolving order issues and ensuring a positive experienceContribute to the continuous improvement of customer service processesCan you see yourself in this position? We look forward to receiving your application Apply now. Profile With the following skills and qualities, you'll be successful in this role:Bilingualism essential for both oral and written communication (French-English) with customersBasic computer skills in ExcelProactivity, dynamism and positive attitudeAnd these assets will strengthen your impact:Call center or customer service experienceInterpersonal skills and empathyTeam playerBenefits designed to take you farA flexibility program tailored to your needs (flextime, compressed work schedule, telecommuting and more)Group insurance with plans that fit your realityAn RRSP with employer contributions to keep your finances on trackAn Employee and Family Assistance Program (EFAP) and access to a telemedicine service for a helping hand when neededA $2,000 referral bonus to help you find colleagues with a heart and soul just like youAnd even more A life outside work thanks to time off for sickness, personal needs or family reasonsSocial activities to connect with your colleaguesDevelopment support to advance your careerDiscounts on Kimpex products to fuel your passion for motorsports
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Customer Experience Agent
1 day ago
Drummondville, Canada Soucy Full timeMission The art of customer service: your area of excellence! As the main point of contact for our customers, you'll play a key role in our team. Thanks to your organizational and communication skills, you'll be essential in understanding and anticipating the needs of our B2B customers. This position will enable you not only to contribute to our customers'...
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Customer Experience Agent
2 weeks ago
Drummondville, Canada Soucy Sports motorisés Full timeYou thrive on challenge and customer satisfaction is your priority. We need your sense of customer service to join our sales team! Your main mission will be to manage existing B2B accounts in your territory, while ensuring solid, trust-based business relationships over the long term. You'll also have the opportunity to prospect and develop new accounts,...
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Customer Experience Agent
1 week ago
Drummondville, Quebec, Canada Soucy Full timeThe art of customer service: your area of excellence As the main point of contact for our customers, you'll play a key role in our team.Thanks to your organizational and communication skills, you'll be essential in understanding and anticipating the needs of our B2B customers. This position will enable you not only to contribute to our customers'...
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Customer Experience Agent
1 week ago
Drummondville, Quebec, Canada Soucy Group Full timeThe art of customer service: your area of excellence As the main point of contact for our customers, you'll play a key role in our team.Thanks to your organizational and communication skills, you'll be essential in understanding and anticipating the needs of our B2B customers. This position will enable you not only to contribute to our customers'...
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Advisory Agent, Member and Client Experience
2 weeks ago
Drummondville, Canada Desjardins Full timeThe work mode arrangement for the position is full-time on site. As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote the...
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Advisory Agent, Member and Client Experience
1 week ago
Drummondville, Canada Desjardins Full timeThe work mode arrangement for the position is full-time on site As a member and client experience advisory agent at Caisse desjardins de Drummondville, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their...
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Customer Experience Associate
2 weeks ago
Drummondville, Quebec, Canada TD Full timeWork Location:Drummondville, Quebec, Canada*Hours:*15*Line Of Business:*Personal & Commercial Banking*Pay Details:*(Salary $/$44,000 or (Hourly) 22,50 $/$ Salary $/$55,400 or (Hourly) 28,33 $/$28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features...
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Customer service agent
5 hours ago
Drummondville, Canada Soucy Full timeMission The art of customer service: your area of excellence! As the main point of contact for our customers, you will play a key role within our team. Thanks to your organizational skills and communication abilities, you will be essential in understanding and anticipating the needs of our B2B customers. This position will not only allow you to contribute to...
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Customer service agent
4 days ago
Drummondville, Canada Soucy Full timeMission The art of customer service: your area of excellence! As the main point of contact for our customers, you will play a key role within our team. Thanks to your organizational skills and communication abilities, you will be essential in understanding and anticipating the needs of our B2B customers. This position will not only allow you to contribute to...
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Customer service agent
1 day ago
Drummondville, Canada Soucy Full timeMission The art of customer service: your area of excellence! As the main point of contact for our customers, you will play a key role within our team. Thanks to your organizational skills and communication abilities, you will be essential in understanding and anticipating the needs of our B2B customers. This position will not only allow you to contribute to...
