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Medical Director

2 weeks ago

Edmonton, Alberta, Canada Santa Fe pet Hospital Full time

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

  • Local autonomy with national support
  • Career mobility and development opportunities
  • A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

The Medical Director (MD) is responsible for providing strong leadership for the hospital, managing and mentoring associate veterinarians, and assuring regulatory compliance relating to the practice of veterinary medicine. The MD is also responsible for maintaining an environment of teamwork in which the highest quality veterinary medicine is delivered. In partnership with the hospital leadership team, the MD holds shared responsibility for the financial health of the hospital, directing staff and the overall management of practice operations. The MD also serves as a staff veterinarian in addition to the administrative and leadership duties of the MD role. Effective MDs demonstrate strong work and professional ethics, a positive attitude, and uphold a high standard of patient care. They are part of the foundation upon which successful veterinary practices are built and directly impact and influence hospital culture and morale.\

Santa Fe Pet Hospital has been giving families and their adorable cats and dogs first-rate veterinary care every year since 1977. We are a full-service animal hospital and offer a range of quality veterinary services to help keep your cat or dog in optimal health, such as routine exams, vaccinations, dental care, surgery, and more. We also have an onsite diagnostics lab that helps us make sure your pet is in excellent health.

Compensation and Benefits Overview:

  • Salary Range: $175,000 - $200,000
  • Medical Director stipend
  • No negative accrual and no non-compete
  • Paid time off and holidays
  • Generous sign-on bonus
  • Relocation assistance
  • Flexible schedule options

Ready to take the next step? Apply today For questions or to connect directly, please email your resume to Lindsay Aimar at .

Key Responsibilities

  • Maintaining a high quality of progressive veterinary care
  • Oversees and gives directives regarding medical standards and quality of care
  • Sets policies as they pertain to the practice of medicine
  • Works toward making various services work as one team
  • In conjunction with appropriate leadership team members, recommends additions to the hospital inventory
  • Budgets for new equipment and provides a reasonable cost estimate and return on investment
  • Sees patients and handles clinical practice
  • Ensures positive communication with clients and between doctors, including the proper transfer of patient care responsibilities
  • Reviews patient records for completeness and accuracy and uses them to promote medical excellence
  • Appropriately manages controlled drugs
  • Reviews and approves requests for alternatives to additional drugs and medical supplies
  • Conducts regular doctor meetings
  • Performs other duties as assigned by Manager
  • Handles patient care problems, client complaints, and referral partner issues
  • Manages veterinary, client, and board complaints and recommends resolutions
  • Develops medical policies
  • Assists in ensuring practice compliance with the State Veterinary Medical Practice Act, OSHA, and AAHA standards
  • Monitors DVM performance and production, provides coaching when appropriate
  • Serves as a mentor and role model for all staff veterinarians
  • Leads candidate interviews of potential DVMs
  • Identifies new service opportunities that do not currently exist in the hospital
  • Holds ownership for the revenue and success of the practice through monitoring key performance indicators and works with the Hospital Manager to make adjustments to achieve positive results
  • Helps identify and plan for upcoming challenges in maintaining hospital operations and possible temporary solutions (locum)

Qualifications (Required)

  • Veterinarian degree (DVM) from an accredited college or university
  • Current State Veterinary License
  • DEA registration must be obtained and maintained
  • 3-5+ years of experience in a veterinary practice
  • Strong diagnostic and clinical skills.
  • Excellent surgical and dental skills.
  • Ability to work well in a team-oriented environment.
  • Exceptional interpersonal and communication skills.
  • Commitment to providing compassionate and high-quality veterinary care.
  • Excellent Communication Skills and the ability to communicate effectively, efficiently, and in a timely manner with all members of the Medical and Hospital staff.
  • Client communication skills, must be able to elicit information, establish rapport, offer explanations with pet owners.
  • Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
  • May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
  • Some tasks involve the periodic performance of moderately physically demanding work.
  • Position does require the ability to lift up to 50 pounds.

Preferred Skills (Nice to Have)

  • Exceptional communication skills, both written and verbal
  • Excellent time-management and delegation abilities
  • Exercises sound judgment and demonstrates exemplary decision-making skills
  • Professionalism and courtesy in all interactions with others
  • Well-developed interpersonal skills

What We Offer

We care deeply about supporting our team members — professionally and personally. Benefits include:

  • Medical, dental, and vision insurance
  • Paid Parental Leave (birth, adoption, foster)
  • 401(k) with discretionary contribution
  • Team Member Pet Discounts
  • Emotional wellbeing support — including Calm app access and 24/7 EAP
  • CE stipends and career development resources
  • Grant Circle — a relief fund for team members facing personal hardship
  • Local hospital culture backed by national resources

At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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