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Restaurant Floor Support

5 hours ago

Whistler, British Columbia, Canada INFINITY ENTERPRISES Full time

Balam Restaurant is looking for a dedicated and enthusiastic Floor Support to deliver friendly, responsive service that ensures an exceptional dining experience for every guest, acting as a key link between customers, the service team, and kitchen staff.

Key Responsibilities:

  • Welcome and assist guests while supporting service through water refills, table bussing, and maintaining cleanliness in dining areas.
  • Sanitize and reset tables, stock service stations, and ensure polished glassware, cutlery, napkins, and takeout materials are available.
  • Support guest communication by handling phone inquiries, takeout orders, and coordinating with the Host team to ensure smooth service flow.
  • Act as a link between FOH and BOH by managing the Expo line, reviewing chits and dishes for accuracy, running plates, and supporting opening/closing duties.

What We're Looking For:

  • Strong communication and guest service skills, proficient in English (written and verbal), with experience using multi-line phones, Point of Sale systems (TouchBistro preferred), and TOCK. Physical ability to bend, lift up to 30 lbs, and work in high-temperature environments.
  • Thrives under pressure, attentive to detail, open to feedback, and excels in team settings within fast-paced, high-volume environments. Displays a proactive attitude, always ready to assist with any task.
  • Serving It Right and Foodsafe Level 1 certifications are assets. Requires 1–3 years of experience in a full-service, high-volume restaurant setting.
  • Work permit: Legally authorized to work in Canada.

Benefits:

  • Competitive Wage + TIPS
  • 40% discount in our other restaurants
  • Learning and development opportunities
  • Flexible schedule

If you've got that can-do attitude, thrive as part of a dynamic team, and rock stellar communication skills, this is your chance to shine

Job Types: Full-time, Permanent

Pay: $17.85 per hour

Benefits:

  • Discounted or free food

Ability to commute/relocate:

  • Whistler, BC: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Restaurant: 1 year (required)

Language:

  • English (required)

Work Location: In person