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Program Coordinator

2 weeks ago

Ottawa, Ontario, Canada CityofOttawa Full time $76,213 - $89,173

Requisition ID:
Department: Rec, Cultural & Facility Services Dept.  
Service: Complexes, Aqua & Specialized Services  
Branch: Aquatic Operations
Employment Type: Multiple permanent and temporary positions 
Work Hours: 40.00 hours per week
Affiliation: CUPE 503 Inside/Outside 
Salary Information: $76 213,28 - $89 173,76  annually (2025 rates of pay)
Location: Various locations 
City: Ottawa, ON 
Job Category: Recreation, Cultural & Facility Services 
Application Close: 14/11/2025

Applications received will be used to staff current and ongoing requirements for up to 12 months

JOB SUMMARY

The Recreation, Cultural and Facility Services department is responsible for building a healthy, inclusive and vibrant City, as well as ensuring that communities, residents and visitors have access to the recreation and cultural places, programs, events and services that allow them to experience all the benefits the City has to offer, and overseeing Buildings and Facilities Management for improved service delivery integration, ensuring the best possible client experience in City facilities. You are responsible for coordinating and supervising the delivery of specified recreation programs and services offered through City of Ottawa Area Recreation Facilities.

EDUCATION AND EXPERIENCE

Completion of 2-year community college diploma in Recreation or related field

Minimum of 3-years of full-time supervisory experience working in a recreation environment

CERTIFICATIONS AND LICENCES
Current Standard First Aid, CPR and/or AED certificates Current National Lifeguard Pool certificate for specific positions Current Lifesaving Swim Instructor certificate for specific positions Current Oxygen Therapy or LSS Airway Management certificate for specific positions Current advanced Instructor/Trainer status is preferred in at least one Aquatic specialty area (Red Cross or NLS Instructor, First Aid and CPR Instructor, Examiner, Instructor/Trainer certificate) for specific positions Aquatic Supervisor Training preferred for specific positions Fitness Instructor certificate (e.g., canfitpro, YM-YWCA, Ontario Fitness Council or other recognized certification) for specific positions Specialty certification in a relevant recreation/sports program is an asset Current National Coaching Certification Level 1 Figure Skating and/or NCCP Introduction to Competition Part A or Level 1 Theory for specific positions KNOWLEDGE
  • Working knowledge of computers and associated software
  • Understanding union contracts and processes
  • Must possess the training, experience and knowledge to organize the work and its performance
  • Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.
  • For Aquatics positions, 3 years experience must be in a "Class A" Aquatic Facility
  • For Fitness positions, teaching experience must include 300 hours in group fitness programs and 100 hours personal training and/or specialty group instruction
  • Certifications and Licences listed below apply to specific positions in Aquatics, Fitness or Skating School
COMPETENCIES, SKILLS AND ABILITIES

Leadership Competencies:

The key competencies that describe the skills and behaviours expected to be demonstrated by managers and supervisors at the City of Ottawa are available on Ozone. The seven Leadership Competencies, which align with Servant Leadership, are:

  • Strategic Leadership - Sets/implements the strategic direction, understands internal and external trends, the political sensitivities of the organization and applies this knowledge to support the long-term vision and success of the City
  • Demonstrates Business Sense – Understands the impact of decisions on the business and the ability to strive to improve business performance; requires an awareness of business issues, processes and outcomes as they impact the community, the City's reputation and strategic direction
  • Builds Collaborative Relationships - Proactively communicates, builds and utilizes professional relationships and partnerships with all internal and external stakeholders
  • Fosters Innovation and Change - Develops an environment that embraces innovation and efficiently integrates change into the organization
  • Engages Employees - Leads, coaches, mentors and develops an engaged, diverse workforce of individuals and teams, where work is performed in a safe, respectful environment and successes are recognized and celebrated regularly
  • Delivers Results - Creates effective plans and performance measures, holds themselves and others accountable for measurable, high quality, timely and cost-effective results
  • Client-centric Focus - Serves the client interest through focusing individual, team and organization effort on identifying and meeting key and diverse client needs (the term "client" includes both internal and external clients)

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check (Level 2) with the Police Services detachment in their jurisdiction to the City of Ottawa's satisfaction.  
  • Driver's License Requirement:  A valid Ontario unrestricted G class driver's license (or provincial equivalent) with no more than 6 demerit points accumulated; This position requires the successful candidate to use their own transportation.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. 
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at extension 12211 or via email at esc-