Sales Team Coordinator

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Sales Team Coordinator

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ABOUT US: 

Contemporary Office
Interiors (COI) is a
privately-owned MillerKnoll Certified Dealer, DIRTT Certified Construction
Partner, Architectural Walls and Commercial Flooring provider. We have offices
in Vancouver, Edmonton, Winnipeg, Toronto and a head office in Calgary. We
prioritize people, productivity, and value to create more than a place to work—
we create a space to succeed.
We're proud
of our half-century legacy as a company. Our talented people have brought us to
where we are today. COI is and has been honoured to have a passionate team
that's committed to creating exceptional spaces that inspire you to be your
best. We are seeking a Sales Team Coordinator to join our dynamic team in our Vancouver
location.
THE POSITION:

As the Sales Team
Coordinator you will play a key
role in overseeing and coordinating our sales team to focus on implementing our
innovative strategies in line with our company brand. You will ensure seamless
collaboration between team members and ensure adherence to COI procedures, sales
targets, projects deadlines. The Sales Team Coordinator actively organizes our
diverse sales and project team members to ensure high quality customer first
support and deliverables in the pursuit of securing business and meeting annual
sales goals. Supports COI's sales culture through a lens of Speed to Market.

DUTIES & RESONSIBILITIES

• Organize and attend sales, team, and customer meetings as required.
• Work with sales and design teams to
  ensure that product designs and functionalities meet technical
  specifications and market requirements.
• Collaborate with team members to achieve annual sales goals and
  business objectives.
• Work with sales team on the development of proposals/RFPs and
  presentations to customers.
• Develop procedures and coordinate project team members with respect
  to pricing, product research, sourcing new products and technical order
  information
• Work with vendors on discount, product specifications, current lead
  times, reservation of manufacturing for future/project orders,
  specials/options requirements
• Create and implement COI standards for spec checks, reports and
  manuals, including ancillary quotations for presentation to clients.
• Communicate with internal and external stakeholders regarding order
  requirements and ensure sales team are supported throughout the front end
  of the order fulfillment process.
• Devise projects to develop ancillary product specifications;
  produce detailed, accurate and professional reports coordinating in
  conjunction with dealership personnel (designers, project managers, etc.)
• Work
  with senior management team to ensure that projects operate on target and
  meet budget and processing SLAs.
• Ensure team maintains a high level of service and accuracy within
  assigned duties.
• Initiate service quotes for deliveries, small orders and major
  orders
• Liaise with and resolving any acknowledgement discrepancies with
  vendor.
• Ensure Customer First standards of performance are met for all
  customer work activities.
• Ensure
  documentation standards are maintained for all account activities; ensure
  Customer First dealership process and procedures are followed. 

KEY REQUIREMENTS:

• College Diploma/Certificate in Project Management is required
• 2+ years' experience in similar role
• Experience in the furniture industry is required 
• LEED certification
• The ability to pass a Criminal Background Check if required 
• Fluent written and spoken English

TECHINCAL
REQUIREMENTS

•  Must be proficient in all programs listed below and remain current
  with periodical upgrading/training:
• Experience using MS
  Suite for data analysis and communication (Excel, Outlook) Internal Intranet
• Advanced Word,
  Excel, Power Point, Outlook, Teams, One Note. Experience in CORE, OMNI, Knoll Plus, CAP2020.

SKILLS AND
COMPETENCIES

§  A strong commitment to customer satisfaction.

§  Ability to
communicate effectively with sales managers and their clients to maintain
existing relationships while helping to create and build new client
relationships.

§  Demonstrate commitment
to professionalism, integrity and sound judgment in business transactions, and
provide the highest level of customer satisfaction.

§  Conduct responsible
interfaces with clients, contractors, subcontract trades, clients' A&D
firm, electricians, clients' IT group, etc.

§  Conduct responsible
interfaces with project coordinators and operations/installation groups.

§  Interpersonal and
communication skills to interact effectively with a wide range of people both
within and outside the company.

§  Outstanding oral and
written communication abilities.

§  High sense of urgency
and ability to multitask and meet tight deadlines.

§  An aptitude for technology and the ability to
learn.

§  Self-motivated and strong problem-solving skills.

§  Demonstrate outstanding interpersonal skills
while working with all other teams including clients, teammates, sales, project
managers, contractors and subcontractors.

§  Demonstrate commitment
to professionalism, integrity and sound judgment in business transactions, and
provide the highest level of customer satisfaction.

§  Excellent attention to detail.

§  Highly organized, self-starter and ability to
work well in fluid environment.

§  Can work both independently and, in a
team-oriented, collaborative environment.

§  Strong organizational,
planning and administrative skills.

§  Outstanding written and
public speaking abilities.

§  Strong understanding of
the organization's products and services, as well as target audiences.

 To apply for this
position please send you cover letter and resume to

Please visit our careers page to see more job opportunities

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