Manager, Member Services

2 weeks ago

Regina SK SR E, Canada CAA Club Group Full time $60,000 - $120,000 per year

Member Services Manager

Full-Time Permanent

Join CAA Saskatchewan

Do you want the opportunity to make a real difference for your team and our members?

We're looking for a Member Services Manager to provide strong leadership, drive operational performance, and deliver exceptional member service. This role blends strong business acumen with genuine empathy--someone who can inspire and develop a team while creating authentic connections with clients. You'll guide your team to success not just through numbers, but through trust, motivation, and meaningful relationships

Key Responsibilities:

  • Lead with empathy: Create an inclusive and supportive environment where team members feel valued, heard, and motivated to perform their best.
  • Coach and develop: Provide regular, constructive feedback that builds confidence and skill. Focus on professional growth as well as personal well-being.
  • Drive results through relationships: Achieve sales targets by nurturing member partnerships and needs.
  • Collaborate cross-functionally: Work closely with all business lines to ensure a seamless member experience.
  • Monitor performance: Use data-driven insights to guide decisions, while balancing compassion and accountability.
  • Foster team engagement: Recognize achievements, celebrate success, and address challenges proactively.
  • Champion company values: Model integrity, respect, and empathy in every interaction both internally and externally.

Experience & Requirements:

  • Required: CAIB 2 insurance license as a minimum while working towards a full CAIB designation.
  • Proven experience in a sales role (3+ years preferred) within the Insurance Industry.
  • Demonstrated ability to build, motivate, and retain high-performing teams.
  • Strong emotional intelligence and conflict resolution skills.
  • Exceptional communication and active listening abilities.
  • Track record of achieving and exceeding sales targets.
  • A positive can-do attitude.

Why Join Us?

At CAA Saskatchewan, we're proud to be a trusted organization that puts our members and employees at the heart of everything we do. You'll collaborate with experienced professionals across insurance, operations, and member experience to deliver exceptional service and measurable results. We offer a supportive, growth-focused culture where leadership is recognized, ideas are valued, and your work truly makes a difference.

This position works Monday to Friday and reports to the General Manager, Insurance Services, with the potential to expand into a provincial leadership role.

Excited about this opportunity? We'd love to learn more about you. Apply today

How to Apply:

Send your resume and cover letter to

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Store discount
  • Tuition reimbursement
  • Vision care

Ability to commute/relocate:

  • Regina, SK S4R 5E2: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you legally authorized to work in Canada?
  • This position is in Saskatchewan. Are you able to reliably commute or plan to relocate before starting work?

Experience:

  • Insurance industry: 3 years (required)

Licence/Certification:

  • CAIB 2 License (required)

Work Location: In person

  • Account Manager

    4 days ago

    Regina, SK SR E, Canada Refrigerative Supply Full time $60,000 - $120,000 per year

    RSL'S story:Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in...

  • Manager, Member Services

    7 days ago

    Regina, Canada CAA Saskatchewan Full time

    **Member Services Manager** **Full-Time Permanent** **Join CAA Saskatchewan!** Do you want the opportunity to make a real difference for your team and our members? We're looking for a Member Services Manager to provide strong leadership, drive operational performance, and deliver exceptional member service. This role blends strong business acumen with...

  • Manager, Member Services

    5 days ago

    Regina, Canada CAA Saskatchewan Full time

    Key Responsibilities: Lead with empathy: Create an inclusive and supportive environment where team members feel valued, heard, and motivated to perform their best. Coach and develop: Provide regular, constructive feedback that builds confidence and skill. Focus on professional growth as well as personal well-being. Drive results through relationships:...

  • Cashier/ customer service

    2 weeks ago

    Regina, SK SR C, Canada COW N POTATO Full time $30,000 - $60,000 per year

    OverviewWe are seeking a motivated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while handling transactions efficiently. Your ability to communicate effectively and manage time will be essential in ensuring a positive...

  • Contracts Specialist

    4 days ago

    Regina, SK SR E, Canada WestCorp Solutions Full time

    WestCorp Solutions is seeking an experienced Contract Specialist to support the close-out phase of a capital project. The successful candidate will oversee procurement and contracting activities to ensure timely completion of project deliverables and compliance with company standards.Location: Primarily remote (3 weeks remote, 1 week onsite in Southeast...

  • Service Station Attendant

    2 weeks ago

    Regina, SK SR P, Canada Corpell's Water Full time $19,440 - $20,510 per year

    Position Title: Service Station AttendantHours: Part Time, 8 hour shifts (Must be available all day on Thursday / Saturday / Sunday)Wage: $15.35/hour + $110 monthly bonusLocation: 954 Albert St. Regina,SKAbout UsDOMO is a Canadian owned gasoline retailer that started in 1958 and has grown into multiple locations throughout Western Canada, including two...

  • food and beverage service manager

    1 week ago

    Regina, SK SR Y, Canada CHINA DOLL RESTAURANT Full time $40,000 - $60,000 per year

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksAnalyze budget to boost and maintain the restaurant's profitsEvaluate daily operationsMonitor revenues to determine labour costMonitor staff performancePlan and organize daily operationsSet staff work schedulesSupervise staffConduct performance reviewsCost...

  • Member Services Associate

    11 hours ago

    Regina, Canada Downtown Fitness Regina Full time

    The Member Services Associate provides a Member or potential Member with the first impression of Downtown Fitness. The Associate is a highly friendly and courteous individual who consistently delivers first rate service and fosters positive member satisfaction and loyalty while promoting Downtown Fitness’ Mission, Values and Vision. The Member Services...

  • Housekeeping Manager

    1 week ago

    Saskatoon, SK SR E, Canada Hotel Equities Full time $40,000 - $45,000 per year

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeping Manager for the COMFORT SUITES in Saskatoon, SK.Job Purpose:To maximize customer satisfaction by providing neat and clean customer rooms through the supervision, direction, and coordination of the housekeeper/room...

  • Pharmacy Manager

    2 days ago

    Regina, SK SR C, Canada Safeway Canada Full time $70,000 - $72,000 per year

    Requisition ID: 191727Career Group: Pharmacy CareersJob Category: Retail - PharmacyTravel Requirements: 0 - 10%Job Type: Full-Time Country: Canada (CA)Province: SaskatchewanCity: ReginaLocation: 4890 Northgate Mall Safeway PharmacyPostal Code: S4R 3C3Location: 353 Albert Street North, Regina SK, S4R 3C3Embark on a rewarding career with Sobeys Inc.,...