CYC Program Supervisor

Make a Meaningful Impact and Have Fun Doing It

CarePros is more than a Social Services Agency — we're a passionate and supportive team that believes in making a difference while loving what we do.

We are looking for a Child and Youth Care Program Supervisor in Edmonton, Alberta, to lead Child and Youth Care Workers (CYCWs) in delivering trauma-informed personalized care to children and youth with complex medical and behavioural needs. In this hands-on leadership role you will work directly with youths with developmental disabilities and complex mental health needs. You will actively support youths, build trusting relationships, and set a gold standard of high quality care for CYCWs.

Schedule

• Day (7:30am - 3:30pm) 6 days on, 3 days off

Before You Apply...

• This is more than another title on your resume; it's a meaningful career built on trust, compassion, and purpose.
• A child or youth's sense of safety, joy, and belonging depends on your commitment to consistently showing up with presence and care.

Why Your Role Matters

Our goal is to empower youth through cultural connection, family reunification, and transition into adulthood while building a team equipped with the knowledge, confidence, and compassion to truly make a difference.

This work will challenge your patience, stretch your creativity, and demand your accountability It is your opportunity to make a meaningful and lasting impact in the lives of children and youth who rely on your support.

Your Day to Day

• Manage and mentor CYCWs to deliver exceptional trauma-informed care
• Coordinate work allocation and delegate tasks to ensure fluidity of program maintenance
• Manage team scheduling processes and time-off requests
• Collaborate with your Program Manager to identify and address CYCW training needs
• Ensure program operations and team members comply with organizational policies, procedures, values, and best practices
• Recommend program developments to your Senior Program Supervisor and Management
• Run periodic team meetings to support communication, consistency, and collaboration
• Represent CarePros in the community and when interacting with government agencies, families/caregivers, and funding bodies
• Build and maintain collaborative relationships with community partners, agencies, and organizations
• Ensure required inspections are completed with follow-up action
• Ensure daily services align with contracts, policies, and legislation
• Work directly with children and youth, their families, and care teams
• Liaise with funders and community partners to support service delivery
• Work with Facilities team to ensure program facilities/equipment meet requirements

What You Bring to The Table

• Diploma or Degree in Child and Youth Care, Social Work, Psychology, or related field (required)
• 3+ years verifiable experience providing direct care to children and youth with complex needs in home-based or community support settings (required)
• 2+ years of proven supervisory experience in front-line care
• 2+ years of direct experience working with Children's Services, FSCD, or PDD
• In-depth knowledge of trauma, mental wellness, and home care best practices
• Unmatched verbal and written communication skills
• Superb technology and documentation skills

Compliance Regulated Requirements

• Own a reliable 4-door vehicle to transport youth(s)
• Active Alberta Class 5 Driver's License
• Clear Alberta 10-year Driver's Abstract (10 years driving experience not required)
• Current Standard/Intermediate First Aid with CPR Level C (Canadian Provider in person or blended)
• $2 Million Alberta Auto Insurance Liability coverage
• Clear Criminal Record with Vulnerable Sector Check obtained in last 5 months
• Clear Intervention Record Check obtained in last 5 months

Regulated Physical Requirements

• Walk and stand for extended periods, including long distances
• Bend, kneel, crouch, and maintain balance
• Work in varied environments, including outdoor and seasonal conditions
• Lift, push, or pull up to 10 lbs occasionally; reach overhead and outward
• Perform fine motor tasks (typing, grasping, holding) and repetitive movements
• Communicate verbally and maintain physical stamina for short and long durations

CarePros Offers You

• Group RRSP matching after 1 year of full-time employment
• Employee and Family Assistance Program and Health, Dental, and Vision benefits
• Structured rotation for built-in balance and recharge time
• Career opportunities in a growing, award-winning agency
• Innovative technology to assist in providing daily care
• Cornell University TCI Training (Therapeutic Crisis Intervention)
• Ongoing training and professional development

We thank all applicants for their interest; however, only those selected for an interview will be contacted.