Program Supervisor

TEMPORARY PROGRAM SUPERVISOR for SSI 2 Bonnie Doon

(1 full-time, temporary position available)

About the position:

McMan's Specialized Supports for Independence Program is seeking to recruit a skilled Program Supervisor.

The Specialized Supports for Independence program provides 24-hour in home staffing supports to adults with disabilities who have complex support needs due to history of homelessness, mental health disorders and dual-diagnosis. The program includes two homes with three residents in each home.

This position will be responsible for supporting a staff team of nine full-time community resource workers, relief staff and supervising case management for three male residents in one of two homes.

Who we are:

McMan is a dynamic not-for-profit social service agency that provides a comprehensive range of programs and services in the Edmonton and North Region. Our talented and valued employees embody our organizational values of Commitment, Trust, Empathy, Respect and Genuineness in our daily practice. We're proud of the work we do and the individuals we support.

This is a temporary role ending on Oct 6, 2026.

Hours: Monday to Friday from 8:30 AM, until 4:30 PM, averaging 40 hours per week. Flexibility to work evenings and weekends as required.

Location: Edmonton, Alberta.

What you'll do:

Reporting to the Program Manager, the Program Supervisor will oversee specific operational and service delivery components as related to the individuals and staff within the program. They will ensure the delivery of quality services and overall care; the safety and needs of the individuals are being met. This position will assist adults with developmental disabilities, mental health disorders such as schizophrenia, FASD, and individuals with dual diagnoses and complex behaviours. Individuals require support to foster community relationships, develop daily living skills, and make decisions using a best practice approach and a harm reduction philosophy.

This individual will ensure that the programs fully meet the needs of individuals, their support network and program funder, while maintaining McMan's values, policies, accreditation standards and fiscal integrity.

Key areas of responsibility will include:

· Oversee the day-to-day activities of the program, monitor and evaluate program effectiveness, and adjust in consultation with the Program Manager as needed.

· Participate in administrative operations as a part of the supervisory team

· Responsible for overall case management, providing supervision of Front-Line staff.

· Ensure all case management practices comply with program requirements and standards.

· Conduct regular meetings with employees for supervision, case consultation, and support.

· Provide performance leadership, coaching, and mentoring to enhance employees' skills and professional development.

· Attend and actively participate in all required meetings.

· The ability to implement approved harm reduction techniques

· Engage in regular supervision sessions with the Program Manager as per policy.

· Manage records and information and prepare accurate and timely reports.

· Manage staff schedules, approving time off, time-entry approvals, finding shift coverage Manage expenses and purchasing for household expenses and support individuals personal spending

· Maintain positive working relationships with internal and external stakeholders

· Participate in the on-call rotation to provide guidance and support to staff.

What you bring:

· A post-secondary degree or diploma in human services or a related discipline.

· Five (5) years of directly related experience in Human Services, plus three (3) years of supervisory experience. Equivalencies may be considered.

· Satisfactory security checks, including the Vulnerable Persons Sector Check (from within the last 6 months)

· Emergency First Aid with CPR-Level C + AED

· A Class 5 driver's license, a reliable vehicle, and third-party liability insurance (minimum $2 million) is required.

· Comfort with driving to various locations as required.

· Experience working with individuals who have experienced being unhoused, significant mental health diagnoses and addictions

· Strong computer/word processing skills

· Good critical thinking skills and the ability to lead independently

· Excellent verbal and written communication skills

· Exceptional leadership, organizational and time management skills

· Desire to see individuals succeed

What's in it for you:

· The salary for this position is $31.20-$33.10 hour based on qualifications and experience.

· An opportunity to make a difference in the lives of individuals with disabilities.

· A commitment to a healthy work life balance, an Inclusive and fun environment

· A temporary benefits plan that begins on day one of employment.

· Employee and Family Assistance Program.

· Paid holidays and generous paid time-off.

· Opportunities for professional growth and development; paid training.

· The ability to work with an agency that appreciates YOU

Closing Date: Open until a suitable candidate is found

Competition Number: SSI-20 (Please include on cover letter or resume)

Please apply by email to McMan Human Resources through Indeed.

Address: Street NW, Edmonton, AB T5M 0T2

McMan Youth, Family and Community Services is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified candidates. We encourage First Nations, Métis, and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the organization to apply.

We thank you for your interest; however, only selected applicants will be contacted.

#INDHP

Job Types: Full-time, Temporary

Pay: $31.20-$33.10 per hour

Education:

• Bachelor's Degree (preferred)

Experience:

• directly related human services: 5 years (required)
• supervisory: 3 years (required)
• unhoused, mental health diagnoses and addictions: 1 year (required)

Licence/Certification:

• Class 5 drivers Licence, abstract, insurance and vehicle (required)

Work Location: In person