Switchboard Operator

5 days ago

North Bay ON PB X, Canada The Sisters of St. Joseph of Sault Ste. Marie Full time

Switchboard Operator

Sisters of St. Joseph of Sault Ste Marie - Motherhouse

Leadership, Managers and staff must uphold, safeguard and promote our Mission and key values of excellence, dignity, justice, trust, and respect. All employees of the Motherhouse share a duty and responsibility to ensure a high level of person-centred care for our sisters, tenants, staff, and guests. We take pride in our mission to find the most compassionate and dependable professionals to join our team.

Summary:

Reporting to the Manager of Administrative Services and Housing, the Switchboard Operator manages the switchboard system to relay incoming, outgoing, and interoffice calls; greets and orients visitors/guests; screens and controls entry access to the Motherhouse; manages deliveries to the main entrance; arranges hospitality services for sisters/guests such as booking cars; serves as part of the emergency response plan; operates paging system/dispatching for other departments; answers general inquiries related to the Motherhouse; and performs clerical/housekeeping functions required by the position.

This is a Part-time Contract position, shift rotation of days, evenings and weekends is Required.

Vacancy: 1 Position

Qualifications:

  • Experienced in the area of customer services, have excellent interpersonal and good communications skills
  • Experience in operating switchboard, telephone call systems, entry door systems
  • Must have computer skills (email, internet, Microsoft 365)
  • Must be in good physical condition and able to meet the physical demands (prolonged sitting, light lifting) of position.
  • Must be able to work independently, multi-task, and as a team player
  • Bilingual (French and English) considered an asset
  • Experience with Emergency Response Planning an asset
  • Secondary School Graduation Diploma (Required)
  • Police Vulnerable Sector Check - less than 1 year old (Required)
  • 2 step TB test – (or updated status) (Required)
  • Fully vaccinated as per Motherhouse Influenza and COVID protocols (Required)

Experience:

  • Minimum of 3 years experience in a relevant customer service field

Job Types: Part-time, Fixed term contract

Pay: $17.60 per hour

Ability to commute/relocate:

  • North Bay, ON P1B 2X6: reliably commute or plan to relocate before starting work (required)

Experience:

  • Reception/customer service: 3 years (preferred)

Work Location: In person

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